PPI complaints were down by about a half

Just saying sorry – and meaning it – could save banks money and effort

Outlook: The Financial Ombudsman today reports that complaints are on the rise again

Who gets credit from our banks? Not small firms…

In July loans to SMEs (small and medium-size enterprises) fell £400m

Why Tesco should stop being all things to all men (and women)

Dave Lewis has to understand quickly that retailing is about much more than logistics and production

In France growth is flat and unemployment is rising, but more austerity is on the menu

David Blanchflower: The European Central Bank is a crawling tortoise – six years behind the curve on stimulus

More austerity in France when fiscal and monetary policy are both too tight is a plan for disaster

Mario Draghi, President of the European Central Bank

Eurozone flames were doused, but those coals still smoulder

When the crisis was tackled by the ECB two years ago it merely bought time that has not been used well
Protests against the government of Nawaz Sharif in Pakistan have created uncertainty – causing Western investors to flee

Clean-up on every Tesco aisle: where to start

Comment

James Moore: Funding for Lending flops, but firms still need help

Outlook When it comes to getting finance into the hands of small business, the Funding for Lending scheme has been a flop.

James Moore: Deutsche fine highlights the danger of poor IT systems

Outlook And so the fines continue. Deutsche Bank is the latest to make a contribution to HM Treasury’s coffers. The Chancellor’s been giving the cash to military charities. No don’t laugh, we should have got past all those war jokes by now.

James Moore: This boardroom stand-off is unseemly now AA is a public company

Outlook The AA’s boss Chris Jansen has all of a sudden found himself in the position that his customers hire his company to get them out of.

The Bank of England’s Funding for Deleveraging

The Bank of England and the Treasury released data on the usage of their Funding for Lending Scheme in the second quarter of 2014 this morning.

Jim Armitage: Rural businesses let down by poor internet connections

Outlook The criticism of David Cameron for being on holiday while Isis loonies ran amok last week seemed unfair. After all, the poor man was only in Cornwall – hardly the most impenetrable part of the planet for modern communications. Or is it?

Why the Chelsea oligarch’s steel giant is losing no sleep over sanctions

Outlook Russian steel giant Evraz says it has so far managed to steer clear of any sanctions or financial restrictions arising from the war in Ukraine.

Satyajit Das: Mario Draghi may as well roll the dice – we’ve tried everything else

Das Capital: It is unlikely the policies will result in an immediate return to the required levels of growth

News
Tesco will build thousands of homes on land previously destined for its own stores
Dave Lewis has to understand quickly that retailing is about much more than logistics and production, writes Chris Blackhurst
News
PPI complaints were down by about a half
Just saying sorry – and meaning it – could save banks money and effort, says James Moore
News
The research demonstrated that plants in the office significantly increased employee's satisfaction and improved their self-reported levels of concentration and perceptions of air quality
Employees reported better workplace satisfaction in 'green' offices
News
It is unlikely the policies will result in an immediate return to the required levels of growth, writes Satyajit Das
News
Zurich's Langstrasse (Long Street)
Workers in the financial sector are spending less on the sex industry
News
Small Talk: Lord Bilimoria speaks to Lucy Tobin
Life and Style
The iPhone maker's cloud service has been implicated in the leaks
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

iJobs Job Widget
iJobs Money & Business

Derivatives Risk Commodities Business Analyst /Market Risk

£600 - £800 per day: Harrington Starr: Derivatives Risk Commodities Business A...

Power & Gas Business Analyst / Subject Matter Expert - Contract

£600 - £800 per day: Harrington Starr: Power & Gas Business Analyst/Subject Ma...

Infrastructure Lead, (Trading, VCE, Converged, Hyper V)

£600 - £900 per day: Harrington Starr: Infrastructure Lead, (Trading infrastru...

Planning Manager (Training, Learning and Development) - London

£35000 - £38000 per annum + benefits: Ashdown Group: A highly successful, glob...

Day In a Page

'I’ll tell you what I would not serve - lamb and potatoes': US ambassador hits out at stodgy British food served at diplomatic dinners

'I’ll tell you what I would not serve - lamb and potatoes'

US ambassador hits out at stodgy British food
Radio Times female powerlist: A 'revolution' in TV gender roles

A 'revolution' in TV gender roles

Inside the Radio Times female powerlist
Endgame: James Frey's literary treasure hunt

James Frey's literary treasure hunt

Riddling trilogy could net you $3m
Fitbit: Because the tingle feels so good

Fitbit: Because the tingle feels so good

What David Sedaris learnt about the world from his fitness tracker
Saudis risk new Muslim division with proposal to move Mohamed’s tomb

Saudis risk new Muslim division with proposal to move Mohamed’s tomb

Second-holiest site in Islam attracts millions of pilgrims each year
Alexander Fury: The designer names to look for at fashion week this season

The big names to look for this fashion week

This week, designers begin to show their spring 2015 collections in New York
Will Self: 'I like Orwell's writing as much as the next talented mediocrity'

'I like Orwell's writing as much as the next talented mediocrity'

Will Self takes aim at Orwell's rules for writing plain English
Meet Afghanistan's middle-class paint-ballers

Meet Afghanistan's middle-class paint-ballers

Toy guns proving a popular diversion in a country flooded with the real thing
Al Pacino wows Venice

Al Pacino wows Venice

Ham among the brilliance as actor premieres two films at festival
Neil Lawson Baker interview: ‘I’ve gained so much from art. It’s only right to give something back’.

Neil Lawson Baker interview

‘I’ve gained so much from art. It’s only right to give something back’.
The other Mugabe who is lining up for the Zimbabwean presidency

The other Mugabe who is lining up for the Zimbabwean presidency

Wife of President Robert Mugabe appears to have her sights set on succeeding her husband
The model of a gadget launch: Cultivate an atmosphere of mystery and excitement to sell stuff people didn't realise they needed

The model for a gadget launch

Cultivate an atmosphere of mystery and excitement to sell stuff people didn't realise they needed
Alice Roberts: She's done pretty well, for a boffin without a beard

She's done pretty well, for a boffin without a beard

Alice Roberts talks about her new book on evolution - and why her early TV work drew flak from (mostly male) colleagues
Get well soon, Joan Rivers - an inspiration, whether she likes it or not

Get well soon, Joan Rivers

She is awful. But she's also wonderful, not in spite of but because of the fact she's forever saying appalling things, argues Ellen E Jones
Doctor Who Into the Dalek review: A classic sci-fi adventure with all the spectacle of a blockbuster

A fresh take on an old foe

Doctor Who Into the Dalek more than compensated for last week's nonsensical offering