In touch with your money
Key to services available over the telephone
A Check cleared balance, order statement
B Order cheque book, paying-in book
C Order replacement PIN for a card
D Notify a change of address
E Pay bills
F Transfer funds between accounts
G Change standing orders, direct debits
H Stop cheque
I Cancel and replace stolen card
Bank/building society Services Alliance & Leicester BS ABCDEFGHI
Alliance & Leicester Giro ABCDEFGHI
Barclays Bank Barclaycard ABCDEFGHI
Bank of Scotland Phoneline ABCDE*FGHI
Bank of Scotland Banking Direct ABCDE*FGHI
Bank of Scotland HOBS ABDE*FG
Britannia BS Careline ABCDGH
Clydesdale Bank Telebank ABDEF
Clydesdale Bank Telebank Telephone Service AEF
Co-operative Bank Armchair Banking ABCDEFGHI
First Direct ABCDEFGHI
Halifax BS Homebanking AEF
Lloyds Bank Lloyds Line ABCDEFGHI
National & Provincial BS MAX AE*F
NatWest Bank Actionline ABE*FG
NatWest Bank Primeline** ABCDE*FGHI
Nationwide BS Home Banking Service AE*
Northern Rock BS Homebanking Local branch A
Royal Bank of Scotland Direct Banking ABCDEFGHI
Fleming/Save & Prosper ABCEFHI
TSB Bank Phone Bank ABCDEFGHI
* On written instructions; ** open to those earning £18,000+ pa
Source: Moneywise
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