Inside business: Technology trouble-shooter blazes ahead
Sunday 07 February 1999
Even when compared with other hi-tech companies, the organisation that describes itself as "a global provider of enterprise network consulting and software solutions" has grown at an astonishing rate.
From a standing start seven years ago, the Silicon Valley company has grown into an organisation of 1,800 people on target to produce annual revenues of $300m (pounds 180m). Last month, it announced that sales in the first half of the current year rose 90 per cent to $138.2m.
Though many outsiders assume just about any infor-mation technology start-up is a licence to print money, the success of INS is attributed to the assistance it is able to give organisations in making their IT systems produce the much-promised improvements in business performance.
The acquisition last November of fellow California company VitalSigns Software enhanced that capability by introducing a range of products that allow IT professionals to keep a check on systems. On top of giving these specialists better monitoring equipment, such developments help them to support colleagues dealing with customers by providing better guarantees of service.
Roger Heule, director of international sales for the INSoft division, says this is increasingly important as organisations move further down the networked route. Even telecommuters and roving sales people can be supported in this way, meaning they are not frustrated by breakdowns in e-mail and other forms of communication.
"We're getting tools into the hands of the IT departments that help them identify problems before they happen," says Mr Heule. "We get rid of the blame game by isolating the problem."
It is perhaps indicative of the current levels of dissatisfaction in this area that INS already claims to have its software on 12 million desktops, and sees the number growing to 50 million by 2002. And it is not just in the United States, where customers include The Gap and MCI, that it is taking off. The UK office - set up about 18 months ago - claims British Gas as a customer, while the company is also expanding into continental Europe.
- 1 Malaysia Airlines MH17 crash: Pro-Russian rebel 'admits to shooting down plane'
- 3 Israel-Gaza conflict: The myth of Hamas’s human shields
- 5 Dutch paedophile club to fight their ban at the European Court of Human Rights
Malaysia Airlines MH17 crash: Vladimir Putin is given 'one last chance' to end hostilities in Ukraine
The 'scroungers’ fight back: The welfare claimants battling to alter stereotypes
The truth about conspiracy theories is that some require considering
Malaysia Airlines MH17 crash: Ukrainian military jet was flying close to passenger plane before it was shot down, says Russian officer
Malaysia Airlines MH17 crash: Massive rise in sale of British arms to Russia
Malaysia Airlines MH17 crash: victims’ bodies bundled in black bags and loaded onto trains
iJobs Money & Business
£350 - £400 per day: Orgtel: PMO Analyst - Banking - London - £350 -£400 per d...
£300 - £350 per day + competitive: Orgtel: Cost Reporting Manager - MI Packs -...
£35000 - £40000 Per Annum plus 23 days holiday and pension scheme: Clearwater ...
£475 - £525 per day: Orgtel: Test Lead, London, Investment Banking, Technical ...