Eckoh lands Royal Mail extension
Monday 08 August 2011
Speech recognition specialist Eckoh has landed a two-year contract with a major client, believed to be the Royal Mail.
The company will today announce the contract renewal for automated tracking and redelivery services is worth £500,000. The customer is thought to be the Mail although Eckoh declined to name the client.
The parcel-tracking service, which uses speech recognition and caller identification software, has handled 14 million minutes of traffic, while the track and trace has handled 13 million minutes.
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