One in five Londoners have been approached by a claim management company in the last 24 hours, according to a new survey published.
Some 19 per cent of those surveyed by Axa UK said that in the past day they had received a message from firms offering to seek compensation on issues such as mis-sold financial products and personal injury, while 23 per cent revealed they had been contacted in the last week.
Nearly two-thirds of Londoners believe that unsolicited messages should be made illegal, with more than half saying they were angry at being bombarded with the messages, and that they felt it was an invasion of privacy.
Axa UK joined the calls for more regulation.
Claims expert David Fisher said that it was “time for the Ministry of Justice’s Claims Management Regulation Unit to address these spamming tactics so that the claims management companies’ endless search for growth does not continue to significantly impact consumers and unnecessarily invade the privacy of thousands of people every day”.