Ryanair boss flies off the handle over 'idiot' critic
Simon Calder’s career in travel started at Gatwick Airport, where he cleaned aircraft for Laker Airways and later worked as a security officer. He became The Independent’s Travel Correspondent in 1994, and is known as “the Man Who Pays His Way” because he does not accept free travel facilities. He writes across the Independent titles, as well as for the Evening Standard.
Wednesday 05 September 2012
Ryanair's chief executive has lambasted a passenger who took to Facebook to complain about being charged for printing out five boarding passes, branding her "an idiot".
After a flight last month from Alicante to Bristol, Suzy McLeod of Newbury took to Facebook to vent her anger at paying €60 each for boarding passes for herself, her parents and her two children. "I had to pay €300 for them to print out a piece of paper," she wrote. "Please 'like' if you think that's unfair."
More than half a million people have clicked their support.
But Michael O'Leary yesterday ridiculed her failure to print out her own boarding cards. "As you know, there are no internet cafés in Alicante, there are no hotels in Alicante that would provide print-outs and no fax machines so that some friend or colleague at home could print them out and fax them down to you. Within a day, she generates 500,000 'friends' and fans on Twitter, all of whom hate Ryanair."
Mr O'Leary said that 99.98 per cent of Ryanair passengers print their boarding passes in advance: "To those who don't, we say quite politely: 'Bugger off' ". He added that Ms McLeod had written to him requesting compensation and "a gesture of goodwill", and he had responded by saying: "It was your fuck-up".
Attempts to contact Ms McLeod yesterday proved unsuccessful.
Mr O'Leary also waded into the London airport debate, dismissing the Mayor of London's proposals for a Thames Estuary airport as "Boris's bullshit that he dreamed up in a pub some Friday night". He told The Independent he expected the next runway in south-east England to be built at Stansted.
"Stansted already has planning permission for a second runway," he said. But Carol Barbone, campaign director for Stop Stansted Expansion, said he was mistaken. "We don't have permission for a second runway," she said.
- 3 Daily Show's Jon Stewart destroys Fox News for its Ferguson coverage
- 5 Terror threat level raised to severe as PM warns Isis risk could last for decades
Keira Knightley topless: Usually conservative actress does own take on #Freethenipple campaign for Interview Magazine
YouTube video posted by Isis militants shows 'execution of 250 Syrian soldiers'
Botched ice bucket challenge leaves man critically injured after plane drops hundreds of gallons of water
Terror threat level raised to severe as PM warns Isis risk could last for decades
Isis 'A Message in Blood' video shows beheading of Kurdish man in Iraq
Robin Williams Emmys tribute led by Billy Crystal criticised for including 'racist' joke about Muslim woman
The Rotherham child abuse scandal is a tale of apologists, misogyny and double standards
Scottish independence TV debate: Pumped-up Alex Salmond bounces back in bruising second round against Alistair Darling
Do you realise just how foolish the UK looks?
Ukip Douglas Carswell defection: Tory MP jumps ship to join Nigel Farage
When elitism grips the top of British society to this extent, there is only one answer: abolish private schools
- < Previous
- Next >
iJobs Money & Business
£50000 - £80000 per annum + benefits+bonus+package: Harrington Starr: Data Sci...
£450 - £500 per day: Orgtel: SAS Business Analyst, London, Banking, Credit Ris...
£32000 - £38000 Per Annum Bonus, Life Insurance + Other Benefits: Clearwater P...
£200 - £250 per day + competitive: Orgtel: KYC Analyst, Key Banking Client, Bi...