A survey published yesterday found that 94 per cent of the public believe builders and other tradesmen should be legally required to supply a written guarantee of workmanship.
The survey of 1,000 people, carried out by Skillbase, the home-repair company, and Commercial Union, the insurer, found that one in two people were concerned that they may be overcharged by unscrupulous contractors. A similar proportion (52 per cent) thought the builder may bodge the repair or home improvement.
The Government is considering 10 proposals to combat the problem, including a Government-run database of approved contractors, and a construction industry kitemark to denote builders who work to an agreed set of standards.
A spokesman for the Association of British Insurers said: "Most companies have helpline services which enable policy holders to be put in contact with a reputable company."Reuse content