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BT to provide homeless helpline free for its first three years
BT backs The Independent and Centrepoint’s charity appeal by pledging to provide the phoneline for the national Young and Homeless Helpline for free for three years
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BT has backed The Independent’s Christmas Appeal by committing to provide the phoneline for Centrepoint’s new Young and Homeless Helpline for free for its first three years.
The amazing generosity by the communications provider means that even more of the funds raised can now be directed to helping run the service, and to funding the support programmes needed by the young people who turn to it for help.
The telecoms company’s support includes a specially created Freephone number which can be accessed by vulnerable young people at no cost.
“BT understands the power of information,” said Niall Dunne, the telecom giant’s Chief Sustainability Officer. “That is why we are delighted to be supporting this appeal by providing Centrepoint with its new helpline for the first three years.
“The helpline will help ensure young people at risk receive the information they need when they need it – and stop them ending up sleeping on the streets. BT is proud of the work it does to help those in need and is delighted to be supporting this project this Christmas.”
As well as providing the helpline free of charge for three years, the operator has promised to assist in spreading awareness of the helpline through the web and other outlets, thereby publicising news of the service to those young people who might otherwise risk ending up on the streets.
It is part of BT’s commitment to helping improve the lives of hundreds of millions of people around the world through the company’s pledge to help raise £1bn for good causes by 2020.
BT’s backing was hailed by Centrepoint, which is behind the new Young and Homeless Helpline, as a massive step towards turning the project into a reality.
“This means we now have the cost-effective infrastructure and expertise we need to make the Centrepoint helpline a reality,” said Seyi Obakin, chief executive of Centrepoint.
The causes of homelessness
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At present some 150,000 young people approach their councils each year because they are either homeless or at risk of homelessness. Many are turned away with little or no support, or have no idea where they can go.
The helpline will be the first national service to give them the assistance they need with trained operators helping provide the support they so urgently need.
A pilot programme is now in operation in London to test out the equipment behind it, ahead of the national roll out scheduled for 13 February. Google.org has been working with the Centrepoint to produce the database of contacts which will help fuel it.
Mr Obakin, Centrepoint’s head, said that though BT’s support was a massive step, more was needed if the February launch date is to be met.
“BT has joined the legion of Independent readers who have already come out and given to the campaign and refused to stand by as the cold winter closes around those homeless young people in dire need of our help,” he said.
“But we cannot congratulate ourselves yet. We remain a long way from our goal of raising the money that will enable us to provide a vital service for young people who are facing or experiencing homelessness. But we can – and I know that together we will get there.”
How to donate to The Independent’s Christmas Appeal
The Independent’s Homeless Helpline appeal is raising money for the Centrepoint Helpline, a brand new support service that will save young people from ending up on the streets.
To donate you can:
Call 0300 330 2731
Text HOME66 £5 to 70070
Post Freepost RTKC-JRGU-ZYGT Centrepoint 40-42 Phoenix Court Hawkins Road Colchester CO2 8JY
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