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Marks & Spencer

In an article published on 20 May we reported Union claims that the Works Council is a "quisling" body, which has been packed with "hand-picked cronies", and that union members have been forced to leave the union by intimidatory management tactics.

says that it rejects these claims. Members of its Works Council throughout Europe were properly and fairly elected. Any suggestion that management was involved in selecting candidates is wholly without foundation.

also says that the vast majority of its workforce does not belong to a union and sees little merit in membership when their employment terms are already among the very best in the retail sector. Access to employees by union officials is readily available and staff are free to decide for themselves whether or not to meet with them.

We are happy to give this opportunity of making their position clear.