11 arrested in police garage raid

Police have arrested 11 people after a raid on a suspected rip-off garage which allegedly held cars to ransom, with staff intimidating and even assaulting customers.

Bray Engineering in Southall, west London, attracted business from all over the country by advertising on the internet with extremely low prices.



But customers who complained when additional payments were taken off their credit cards were allegedly threatened, while the garage refused to return their vehicles.



Some have said it took months or years to get their cars back, with one van owner waiting two years.



One customer who booked in to have his engine reconstituted said he checked the engine number and found it had been replaced with a model from the 1970s.





A typical quote of £1,900 for work would allegedly often be doubled.



The garage, which featured in a recent Sky News investigation and has operated under several different names from 169 Brent Road, is run by Paul Dockerill and his sons, Martin and Harry.



About 75 officers carried out simultaneous raids at the garage and two home addresses.



Paul Dockerill, 45, and his son Martin, 23, both from Guildford, who were at the garage, were arrested on suspicion of conspiracy to commit fraud and assault.



Detective Chief Superintendent Andy Rowell, Ealing Borough Commander, said 30 complaints had been made against the garage from around the country already this year.



He said: "The allegations we have been investigating include threats of violence, intimidation and assault.



"What we have here is bad business treading the fine line between civil dispute and criminality. We suggest they've crossed that line.



"The level of complaints we have been receiving about this premises had to be acted upon."



Police said it was one of the worst alleged cases of a garage defrauding customers that they had come across.









About 29 people were working at the garage when police from the territorial support group descended in six vehicles.



Officers rushed into the premises where men in overalls were working.



Two men were arrested on suspicion of conspiracy to commit fraud, three on suspicion of assault, three over immigration offences and one over immigration and driving offences.



The raid also involved officers from Trading Standards, the UK Border Agency and the Department for Work and Pensions.

Start your day with The Independent, sign up for daily news emails
Latest stories from i100
Have you tried new the Independent Digital Edition apps?

Day In a Page

Isis hostage crisis: The prisoner swap has only one purpose for the militants - recognition its Islamic State exists and that foreign nations acknowledge its power

Isis hostage crisis

The prisoner swap has only one purpose for the militants - recognition its Islamic State exists and that foreign nations acknowledge its power, says Robert Fisk
Missing salvage expert who found $50m of sunken treasure before disappearing, tracked down at last

The runaway buccaneers and the ship full of gold

Salvage expert Tommy Thompson found sunken treasure worth millions. Then he vanished... until now
Homeless Veterans appeal: ‘If you’re hard on the world you are hard on yourself’

Homeless Veterans appeal: ‘If you’re hard on the world you are hard on yourself’

Maverick artist Grayson Perry backs our campaign
Assisted Dying Bill: I want to be able to decide about my own death - I want to have control of my life

Assisted Dying Bill: 'I want control of my life'

This week the Assisted Dying Bill is debated in the Lords. Virginia Ironside, who has already made plans for her own self-deliverance, argues that it's time we allowed people a humane, compassionate death
Move over, kale - cabbage is the new rising star

Cabbage is king again

Sophie Morris banishes thoughts of soggy school dinners and turns over a new leaf
11 best winter skin treats

Give your moisturiser a helping hand: 11 best winter skin treats

Get an extra boost of nourishment from one of these hard-working products
Paul Scholes column: The more Jose Mourinho attempts to influence match officials, the more they are likely to ignore him

Paul Scholes column

The more Jose Mourinho attempts to influence match officials, the more they are likely to ignore him
Frank Warren column: No cigar, but pots of money: here come the Cubans

Frank Warren's Ringside

No cigar, but pots of money: here come the Cubans
Isis hostage crisis: Militant group stands strong as its numerous enemies fail to find a common plan to defeat it

Isis stands strong as its numerous enemies fail to find a common plan to defeat it

The jihadis are being squeezed militarily and economically, but there is no sign of an implosion, says Patrick Cockburn
Virtual reality thrusts viewers into the frontline of global events - and puts film-goers at the heart of the action

Virtual reality: Seeing is believing

Virtual reality thrusts viewers into the frontline of global events - and puts film-goers at the heart of the action
Homeless Veterans appeal: MP says Coalition ‘not doing enough’

Homeless Veterans appeal

MP says Coalition ‘not doing enough’ to help
Larry David, Steve Coogan and other comedians share stories of depression in new documentary

Comedians share stories of depression

The director of the new documentary, Kevin Pollak, tells Jessica Barrett how he got them to talk
Has The Archers lost the plot with it's spicy storylines?

Has The Archers lost the plot?

A growing number of listeners are voicing their discontent over the rural soap's spicy storylines; so loudly that even the BBC's director-general seems worried, says Simon Kelner
English Heritage adds 14 post-war office buildings to its protected lists

14 office buildings added to protected lists

Christopher Beanland explores the underrated appeal of these palaces of pen-pushing
Human skull discovery in Israel proves humans lived side-by-side with Neanderthals

Human skull discovery in Israel proves humans lived side-by-side with Neanderthals

Scientists unearthed the cranial fragments from Manot Cave in West Galilee