Leading rail firm First Great Western accused over 'secret 11% fare hike'
Tuesday 27 August 2013
A leading rail firm has been accused of secretly increasing advance rail fares by over 11%.
The Transport Salaried Staffs Association accused First Great Western of "daylight robbery" after claiming that the firm planned to raise fares from September 8 for advance tickets bought at stations rather than online.
The company, which runs services between London and the South West and South Wales, denied the claim, saying there was no single set price for an advance purchase ticket because prices varied depending on how busy a train was.
Manuel Cortes, the union's general secretary, said: "This is yet another move to close ticket offices by driving passengers online when trying to find cheaper fares.
"They are penalising all passengers who buy advance tickets at a station and that is particularly unfair on the middle aged and elderly who prefer to use their local booking office."
The union is writing to First Group chief executive Tim O'Toole asking if rises will also apply at the company's four other franchises - First Capital Connect, TransPennine Express, First Hull Direct and ScotRail.
A company spokesman said: "Advance Purchase tickets are variably-priced fares, which change depending on how busy a particular train is. There is no single set price for an AP ticket.
"These fares already offer significant discounts of more than 60% on standard walk up fares, and this will not change in September.
"Like many other operators, we are currently running a promotion that gives customers an additional 10% discount on these fares when booking from our own website."
- 1 I was a Woman Against Feminism too
- 2 Fifty Shades of Grey movie trailer released: First look at Jamie Dornan as Christian Grey
- 3 Is Gideon Levy the most hated man in Israel or just the most heroic?
- 4 Students offered grants if they tweet pro-Israeli propaganda
- 5 The Tory donor whose firm is one of Britain’s biggest tax avoiders - with HMRC's blessing
Malaysia Airlines MH17 crash: Vladimir Putin is given 'one last chance' to end hostilities in Ukraine
The 'scroungers’ fight back: The welfare claimants battling to alter stereotypes
The truth about conspiracy theories is that some require considering
Arizona execution lasts two hours as killer Joseph Wood left 'snorting and gasping' for air
Malaysia Airlines MH17 crash: Ukrainian military jet was flying close to passenger plane before it was shot down, says Russian officer
Malaysia Airlines MH17 crash: Massive rise in sale of British arms to Russia
£30000 - £38500 Per Annum + 25 days holiday, pension, subsidised restaurant: C...
£34000 - £37000 Per Annum + excellent benefits: Clearwater People Solutions Lt...
£40000 - £45000 per annum + Pension, Holiday, Flexi-time: Progressive Recruitm...
£280 - £320 per day: Progressive Recruitment: C#, WinForms, Desktop Developmen...