Move to tackle Oyster overcharging
Monday 05 September 2011
Moves to tackle overcharging of London travellers who forget to touch out with their Oyster pay-as-you-go card at the end of their journey were announced today.
Transport for London (TfL) said it had introduced a new facility which will calculate a likely journey and charge the appropriate fare on the Tube, Docklands Light Railway, Overground or National Rail, replacing the current system of charging the maximum Zone 1-6 fare.
Shashi Verma, TfL's director of fares and ticketing, said: "Oyster is the transport ticket of choice for most Londoners, and the vast majority of customers use it correctly and are charged the right fare for their journeys. A small minority of rail journeys however are still not being touched in and out correctly and are being charged maximum fares.
"We don't want to penalise customers who normally touch in and out for occasionally forgetting, so, for such customers, we are looking at ways of correcting journeys that have been left open without a final touch at the destination."
Caroline Pidgeon, leader of the Liberal Democrat London Assembly Group, said: "At long last TfL are waking up to the fact that serious overcharging takes place with Oyster.
"After many months of campaigning to highlight the scandal of Oyster overcharging it is good news that they are at last beginning to accept that a problem even exists.
"It is however regrettable that the new system only addresses just one form of Oyster overcharging caused by people who occasionally forget to touch out.
"The mayor and TfL must address the much bigger problem of Oyster overcharging caused by the system not always working properly, for example when barriers are left open, or the machines are not working at the start of the journey. We still have a long way to go in tackling the scandal of Oyster overcharging."
- 2 The West has it totally wrong on Lee Kuan Yew
- 3 #FreeTheNipple: Women in Iceland bare breasts in solidarity with trolled student
- 4 Scientists have discovered a simple way to cook rice that dramatically cuts the calories
Germanwings captain Patrick Sondenheimer tried to break into locked cockpit door 'with an axe' as plane was descending
Amanda Knox murder conviction: Italian court overturns verdict for US student and Raffaele Sollecito in the killing of Meredith Kercher
Saudi Arabia says it won't rule out building nuclear weapons
The battle for the Middle East's future begins in Yemen as Saudi Arabia jumps into the abyss
#FreeTheNipple: Women in Iceland bare breasts in solidarity with trolled student
Nigel Farage brands LGBT activists 'filth' and 'scum' and accuses them of scaring away his children after they invade his local pub
Ukip supporters are 55 or older, white and socially conservative, finds British Social Attitudes Report
JK Rowling responds to fan tweeting she 'can't see' Dumbledore being gay
Russia threatens Denmark with nuclear weapons if it tries to join Nato defence shield
Jeremy Clarkson sacked live: Alan Yentob 'wouldn't rule out' ex Top Gear host's BBC return
Germanwings plane crash live: Co-pilot Andreas Lubitz wanted to 'do something people would remember him for'
£32000 - £38000 per annum: Ashdown Group: A successful accountancy practice in...
£18000 - £23000 per annum + Uncapped commission: SThree: Does earning a 6 figu...
£18000 - £25000 per annum: Recruitment Genius: This is an exciting opportunity...
£35000 - £40000 per annum: Recruitment Genius: A challenging opportunity for a...