Public get a nudge to dig into their shopping habits

Ministers hope millions will be able to view data held about their lifestyles and work out better deals

Companies will be forced to hand over to their customers the information they hold about their buying patterns to enable them to shop around and get better deals.

Energy and mobile phone companies, banks and credit card firms will have to provide the data held about customers' transactions when they request them. If they fail to do so voluntarily, the Government will pass legislation making it compulsory – and extend the "consumer power" plan to other businesses.

The "midata" programme, to be announced today, is designed to correct the imbalance under which companies build up a mountain of data about people's purchasing habits and lifestyles to help them sell their products – but consumers are often left in the dark about the practice.

Twenty energy, finance and telecoms firms have already signed up to the scheme. Ministers hope millions of people will be able to view their data on computers or mobile phones and work out quickly which energy or phone tariff suits them better; compare the prices or look at the health benefits of their food consumption across all stores; and be told about new films, music or shows tailored to their previous choices and personal taste.

The programme, drawn up by the Department for Business, Innovation and Skill, was based on evidence from Downing Street's Behavioural Insights Team, which has been dubbed the "nudge unit".

Jo Swinson, the Liberal Democrat Consumer Affairs Minister, said: "This is all about putting power into the hands of consumers. Many businesses reap huge commercial benefits from the information they gather from consumers' daily spending patterns.

"Why shouldn't consumers also benefit from this by having access to their own data to enable them to make better choices?"

She added: "It's great when your energy provider tells you how much gas or electricity you're using at any point in the year, or when phone companies tell you which one of their tariffs suits you best. But it's even better when consumers can use that information to get better-value-for-money deals or adjust their lifestyles. This is just one of many ways 'midata' can help, as businesses increasingly recognise sharing data as a means to deliver a better service for their customers."

Richard Lloyd, executive director of the consumer group Which?, said: "The 'midata' programme can help put consumers in the driving seat of the information revolution while boosting competition and supporting growth among companies that provide the best products and services."

He added: "We're pleased to see the Government putting in place measures to give people the right to data that companies hold on them.

"Giving consumers more power with their personal data will help them make better use of their money, and that's not only good for customer-friendly businesses, but good for growth in the economy."

The Government said it would consult business before making the programme compulsory.

Suggested Topics
Start your day with The Independent, sign up for daily news emails
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

iJobs Job Widget
iJobs General

Guru Careers: Software Developer / C# Developer

£40-50K: Guru Careers: We are seeking an experienced Software / C# Developer w...

Guru Careers: Software Developer

£35 - 40k + Benefits: Guru Careers: We are seeking a Software Developer (JavaS...

SThree: Trainee Recruitment Consultant / Resourcer

£18000 - £23000 per annum + Commission: SThree: As a Trainee Recruitment Consu...

Ashdown Group: UI Developer - (UI, HTML, CSS, JavaScript, AngularJS)

£25000 - £40000 per annum: Ashdown Group: UI Developer - (UI, JavaScript, HTML...

Day In a Page

Sun, sex and an anthropological study: One British academic's summer of hell in Magaluf

Sun, sex and an anthropological study

One academic’s summer of hell in Magaluf
From Shakespeare to Rising Damp... to Vicious

Frances de la Tour's 50-year triumph

'Rising Damp' brought De la Tour such recognition that she could be forgiven if she'd never been able to move on. But at 70, she continues to flourish - and to beguile
'That Whitsun, I was late getting away...'

Ian McMillan on the Whitsun Weddings

This weekend is Whitsun, and while the festival may no longer resonate, Larkin's best-loved poem, lives on - along with the train journey at the heart of it
Kathryn Williams explores the works and influences of Sylvia Plath in a new light

Songs from the bell jar

Kathryn Williams explores the works and influences of Sylvia Plath
How one man's day in high heels showed him that Cannes must change its 'no flats' policy

One man's day in high heels

...showed him that Cannes must change its 'flats' policy
Is a quiet crusade to reform executive pay bearing fruit?

Is a quiet crusade to reform executive pay bearing fruit?

Dominic Rossi of Fidelity says his pressure on business to control rewards is working. But why aren’t other fund managers helping?
The King David Hotel gives precious work to Palestinians - unless peace talks are on

King David Hotel: Palestinians not included

The King David is special to Jerusalem. Nick Kochan checked in and discovered it has some special arrangements, too
More people moving from Australia to New Zealand than in the other direction for first time in 24 years

End of the Aussie brain drain

More people moving from Australia to New Zealand than in the other direction for first time in 24 years
Meditation is touted as a cure for mental instability but can it actually be bad for you?

Can meditation be bad for you?

Researching a mass murder, Dr Miguel Farias discovered that, far from bringing inner peace, meditation can leave devotees in pieces
Eurovision 2015: Australians will be cheering on their first-ever entrant this Saturday

Australia's first-ever Eurovision entrant

Australia, a nation of kitsch-worshippers, has always loved the Eurovision Song Contest. Maggie Alderson says it'll fit in fine
Letterman's final Late Show: Laughter, but no tears, as David takes his bow after 33 years

Laughter, but no tears, as Letterman takes his bow after 33 years

Veteran talkshow host steps down to plaudits from four presidents
Ivor Novello Awards 2015: Hozier wins with anti-Catholic song 'Take Me To Church' as John Whittingdale leads praise for Black Sabbath

Hozier's 'blasphemous' song takes Novello award

Singer joins Ed Sheeran and Clean Bandit in celebration of the best in British and Irish music
Tequila gold rush: The spirit has gone from a cheap shot to a multi-billion pound product

Join the tequila gold rush

The spirit has gone from a cheap shot to a multi-billion pound product
12 best statement wallpapers

12 best statement wallpapers

Make an impact and transform a room with a conversation-starting pattern
Paul Scholes column: Does David De Gea really want to leave Manchester United to fight it out for the No 1 spot at Real Madrid?

Paul Scholes column

Does David De Gea really want to leave Manchester United to fight it out for the No 1 spot at Real Madrid?