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Chrissy Teigen vents anger on Twitter as jet turns back four hours into journey due to passenger ‘mix-up’

The model said some 150 people on the trip from Los Angeles to Tokyo were 'majorly inconvenienced' 

Jeff Farrell
Wednesday 27 December 2017 14:20 GMT
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Ms Teigen said the pilot turned the flight around after the cabin crew realised a traveller was on the wrong plane
Ms Teigen said the pilot turned the flight around after the cabin crew realised a traveller was on the wrong plane (CHRIS DELMAS/AFP/Getty Images)

Model Chrissy Teigen vented her displeasure in mid-air when the pilot of a flight she was on bound for Tokyo turned back to Los Angeles because one of the passengers was on the wrong plane.

Ms Teigen was nearly halfway through the 11-hour journey on All Nippon Airways flight 175 when the cabin crew realised one of the travellers on board was not going to the destination on his ticket.

But rather than resolve the mix-up when the plane landed in the Japanese capital, a decision was made to return to LAX airport and, as she put it, “majorly inconvenience” all of the other 150 passengers.

In a series of tweets over the Pacific, Ms Teigen said the cabin crew told her the passenger got on the flight with a United Airlines ticket and she blamed the blunder on a boarding pass machine error.

The pregnant model had been travelling with her husband John Legend ahead of her tour across Asia in March.

In her first tweet from the sky, she wrote: "A flying first for me: 4 hours into an 11 hour flight and we are turning around because we have a passenger who isn't supposed to be on this plane. Why... why do we all gotta go back, I do not know.”

Ms Teigen called for a full explanation and suggested that the person's incorrect ticket had not been picked up by security scanners.

She tweeted: "They keep saying the person had a United ticket. We are on ANA. So basically the boarding pass scanner is just a beedoop machine that makes beedoop noises that register to nowhere.

“I won’t be able to sleep until I know how this person figured out they were on the wrong flight. That’s all I ask. 150 people have been majorly inconvenienced, please, just tell me,” she added.

But despite the debacle, Ms Teigen and Mr Legend were happy to pose for a selfie with a fan.

Twitter user Raffywu wrote: "My first tweet can't be more epic than this: just survived an 8-hour LAX-LAX flight with chrissyteigen and johnlegend on £ANA £NH175"

ANA flight 175 touched down in LAX eight hours and 20 minutes after it took off, but Ms Teigen’s travel hiccups were not over. She faced a further delay while police carried out checks.

ANA airline said the pilot of Flight 175 made the decision to turn the plane back to Los Angeles so the passenger at the centre of the debacle could get off.

"During the flight, the cabin crew became aware that one of the passengers boarded the incorrect flight and notified the pilot," the airline told CNBC in a statement. "As part of the airline's security procedure, the pilot in command decided to return to the originating airport, where the passenger was disembarked."

It added that officials were working to find out how the traveller wrongly boarded the flight after managing to bypass its ticket screening machines and other checks.

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