Facebook Look Back: father’s emotional appeal to Mark Zuckerberg for dead son’s retrospective film receives ‘overwhelming’ response

John Berlin’s video message to the social media site has been viewed more than half a million times in a single day – provoking action from Facebook itself

A father has issued a heartbreaking appeal to Facebook asking for his dead son’s, one-minute Look Back retrospective video – and received an “overwhelming” response.

In a message he filmed himself and posted to YouTube yesterday, John Berlin from St Louis, Missouri said “he just didn’t know what to do anymore” after repeated efforts to contact the social media site.

Facebook has marked its 10th birthday by setting up an application which produces personalised films for each user. The 62-second “look back” video notes the year a user joined and shows a selections of most-liked posts and photos, set to instrumental music.

Yet Mr Berlin said his 21-year-old son Jesse died suddenly of natural causes on 28 January 2012, and with Facebook’s policy of removing a person’s account once their death has been verified, he can no longer access his son’s account.

In the video, an emotional Mr Berlin says: “I’m calling out to Mark Zuckerberg and Facebook. You’ve been putting out these new movies – these one-minute movies that everyone has been sharing, and I think they’re great.

“My son passed away January 28 2012, and we can't access his Facebook account. I've tried emailing different things but it ain't working. All we wanna do is see his movie, that's it.

“I don't even need to get on his account. If you guys could just do it yourself I don't care.”

Mr Berlin’s appeal has since been viewed more than 550,000 times, and shared widely across social media sites. In a recent update on YouTube, the father thanked everyone for the “overwhelming response” – and said that the message seemed to have got through.

“We just wanted to see a one minute vid,” Mr Berlin wrote. “We’re going to get that vid.  FB (Facebook) contacted us and they’re going to work on that vid.

“I want to thank everyone, for your support.  I didn't know what to expect from this but it was worth a try.  My son was 21 and died of natural causes, his autopsy came back undetermined.  He is proof that there are no guarantees in life.  Hug your children kiss them. Tell them you love them every single day. Again I thank every single one of you, even the dislikes. God Bless.”

To see your Look Back video, go to Facebook.com/lookback.

PROMOTED VIDEO
Have you tried new the Independent Digital Edition apps?
News
ebookA unique anthology of reporting and analysis of a crucial period of history
News
i100
Life and Style
fashionHealth concerns and 'pornified' perceptions have made women more conscious at the beach
Arts and Entertainment
tv
News
media
Sport
Ojo Onaolapo celebrates winning the bronze medal
commonwealth games
Arts and Entertainment
High-flyer: Chris Pratt in 'Guardians of the Galaxy'
filmHe was homeless in Hawaii when he got his big break. Now the comic actor Chris Pratt is Hollywood's new favourite action star
Sport
Van Gaal said that his challenge in taking over Bobby Robson's Barcelona team in 1993 has been easier than the task of resurrecting the current United side
footballA colourful discussion on tactics, the merits of the English footballer and rebuilding Manchester United
Life and Style
Sainsbury's could roll the lorries out across its whole fleet if they are successful
tech
Travel
The shipping news: a typical Snoozebox construction
travelSpending the night in a shipping container doesn't sound appealing, but mobile crash pads are popping up at the summer's biggest events
Arts and Entertainment
'Old Fashioned' will be a different kind of love story to '50 Shades'
film
Arts and Entertainment
Tracey Emin's 'My Bed' is returning to the Tate more than 15 years after it first caused shockwaves at the gallery
artTracey Emin's bed returns to the Tate after record sale
Arts and Entertainment
Smart mover: Peter Bazalgette
filmHow live cinema screenings can boost arts audiences
Environment
Neil Young performing at Hyde Park, London, earlier this month
environment
Independent
Travel Shop
the manor
Up to 70% off luxury travel
on city breaks Find out more
santorini
Up to 70% off luxury travel
on chic beach resorts Find out more
sardina foodie
Up to 70% off luxury travel
on country retreats Find out more
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

iJobs Job Widget
iJobs General

Retail Business Analyst

£300 - £350 per day + competitive: Progressive Recruitment: Ecommerce/Retail/E...

Project Coordinator

Competitive: The Green Recruitment Company: The Organisation: The Green Recrui...

Project Manager (HR)- Bristol - Upto £400 p/day

£350 - £400 per annum + competitive: Orgtel: Project Manager (specializing in ...

Embedded Linux Engineer

£40000 - £50000 per annum + competitive: Progressive Recruitment: Embedded Sof...

Day In a Page

Save the tiger: The animals bred for bones on China’s tiger farms

The animals bred for bones on China’s tiger farms

The big cats kept in captivity to perform for paying audiences and then, when dead, their bodies used to fortify wine
A former custard factory, a Midlands bog and a Leeds cemetery all included in top 50 hidden spots in the UK

A former custard factory, a Midlands bog and a Leeds cemetery

Introducing the top 50 hidden spots in Britain
Ebola epidemic: Plagued by fear

Ebola epidemic: Plagued by fear

How a disease that has claimed fewer than 2,000 victims in its history has earned a place in the darkest corner of the public's imagination
Chris Pratt: From 'Parks and Recreation' to 'Guardians of the Galaxy'

From 'Parks and Recreation' to 'Guardians of the Galaxy'

He was homeless in Hawaii when he got his big break. Now the comic actor Chris Pratt is Hollywood's new favourite action star
How live cinema screenings can boost arts audiences

How live cinema screenings can boost arts audiences

Broadcasting plays and exhibitions to cinemas is a sure-fire box office smash
Shipping container hotels: Pop-up hotels filling a niche

Pop-up hotels filling a niche

Spending the night in a shipping container doesn't sound appealing, but these mobile crash pads are popping up at the summer's biggest events
Native American headdresses are not fashion accessories

Feather dust-up

A Canadian festival has banned Native American headwear. Haven't we been here before?
Boris Johnson's war on diesel

Boris Johnson's war on diesel

11m cars here run on diesel. It's seen as a greener alternative to unleaded petrol. So why is London's mayor on a crusade against the black pump?
5 best waterproof cameras

Splash and flash: 5 best waterproof cameras

Don't let water stop you taking snaps with one of these machines that will take you from the sand to meters deep
Louis van Gaal interview: Manchester United manager discusses tactics and rebuilding after the David Moyes era

Louis van Gaal interview

Manchester United manager discusses tactics and rebuilding after the David Moyes era
Will Gore: The goodwill shown by fans towards Alastair Cook will evaporate rapidly if India win the series

Will Gore: Outside Edge

The goodwill shown by fans towards Alastair Cook will evaporate rapidly if India win the series
The children were playing in the street with toy guns. The air strikes were tragically real

The air strikes were tragically real

The children were playing in the street with toy guns
Boozy, ignorant, intolerant, but very polite – The British, as others see us

Britain as others see us

Boozy, ignorant, intolerant, but very polite
How did our legends really begin?

How did our legends really begin?

Applying the theory of evolution to the world's many mythologies
Watch out: Lambrusco is back on the menu

Lambrusco is back on the menu

Naff Seventies corner-shop staple is this year's Aperol Spritz