United Airlines sells 'free' $0 tickets on their website
Customers wait to find out if the airline will honour the purchased tickets after a glitch on their site
Customers who rushed to 'buy' airline tickets for $0 when the United Airlines website was hit with a technical glitch are waiting to find out if the company will honour their tickets.
An unknown number of United Airlines customers purchased US flight tickets for almost nothing when the company's website displayed some fares at zero for a short period on Thursday. However, there is no guarantee anyone will be able to use the tickets.
“One of our filings today contained an error which resulted in certain fares displaying as zero,” United Airlines spokeswoman Jennifer Dohm said in an email. “We have corrected this error.”
Fares between cities such as Washington and Minneapolis were being sold for between $0 and $10, with a $5 tax incurred, according to Forbes.
The airline said it temporarily closed its website and stopped booking flights through its phone centre for approximately two hours before resuming operations after the error was fixed.
The 'free' fares were available for approximately 15 minutes before United Airlines closed thier online reservation system.
Miscellaneous airport fees may have resulted in some passengers paying a nominal cost for the tickets. United is now in the process of deciding if it will honor the fares purchased.
“We are in the process of evaluating this and as always we will do what is appropriate,” Dohm said.
The website has since resumed normal online services, but the question remains as to whether customers will be able to fly with the tickets they purchased.
- 2 Harry Potter fans can apply to the Hogwarts-inspired College of Wizardry
- 3 Jessica Chambers: 19-year-old woman 'doused with lighter fluid and burned alive' in the US
- 4 Russell Brand calls Nigel Farage 'poundshop Enoch Powell' in BBC Question Time debate
- 5 Orange Wednesdays are no more
Weather bomb in pictures: Storms cuts power for tens of thousands – and snow is on the way
Jessica Chambers: 19-year-old woman 'doused with lighter fluid and burned alive' in the US
Russell Brand calls Nigel Farage 'poundshop Enoch Powell' in BBC Question Time debate
Russell Brand was rendered speechless on Question Time by this man
Fury at Airbus after it hints the super-jumbo may be mothballed
Disgruntled RBS worker writes hilarious open letter to Russell Brand after anti-capitalist publicity stunt leaves him hungry
Nigel Farage defends Kerry Smith 'ch***y' comment: 'If you are going for a Chinese, what do you say you’re going for?'
Nigel Farage's approval rating hits 'record low' as popularity suffers in wake of Ukip sex scandal
Rozanne Duncan: Ukip expels councillor for 'jaw-dropping' comments made in BBC TV interview
Sony hack: Angelina Jolie branded 'seriously out of her mind' in further embarrassing leaked email saga
Panic Saturday: 13 million Britons spend £1.2bn – while 13 million others across the country live in poverty unable to afford food
Excellent Salary: Austen Lloyd: Exeter - An excellent opportunity for a Solici...
£17000 - £20000 per annum: Ashdown Group: IT Helpdesk Support Technician - 12 ...
£28000 - £32000 per annum + pension + holidays: The Jenrick Group: Maintenance...
£30000 - £38000 per annum + pesion + holidays: The Jenrick Group: World Wide S...