Leading telecoms firm apologises to Thai junta after Facebook 'blocked'

 

Asia Correspondent

One of the world’s largest mobile telecommunications firms has issued an unusual apology to Thailand’s junta after an executive claimed the company had been ordered by the military authorities to block access to social media.

The Norwegian Telenor Group said it regretted having damaged the image of the junta, which launched a coup one month ago, but did not retract the executive’s claim that the company had been forced to briefly suspend access to Facebook. The apology comes as the company’s Thailand subsidiary prepares to bid in the country’s 4G spectrum auction, said to be worth a total of £700m.

The apology by Telenor, which operates in 30 countries and which in 2013 reported revenues of £10bn, relates to a controversial incident on May 28, six days after army chief Gen Prayuth Chan-ocha seized power, when Facebook was blocked for up to an hour.

It was widely assumed the military authorities, which had been in talks with internet providers in the days before the incident, were responsible for the shutdown. It was reported they had blocked access to more than 200 websites.

Yet the junta denied it was involved in the blocking of Facebook and the information ministry claimed there had been a “technical glitch”.

Then last week, a spokesman for Telenor, Tor Odland, who is based in Bangkok, appeared to confirm what many had suspected when he told Norway’s Aftenposten newspaper that Telenor’s Thailand subsidiary, Dtac, had indeed been instructed to block access.

“We received a call from the National Broadcasting and Telecommunications Commission (NBTC) to temporarily restrict access to Facebook,” he said. “The restriction was implemented at 3.35pm and had the potential to impact Dtac’s 10m Facebook users.”

Mr Odland said Telenor “lamented” the situation it found itself in. He said the company tried to adhere to international frameworks and UN guidelines on human rights and business. Yet he said that as a licence holder in Thailand the company was obliged to respect local laws.

The claims by Mr Odland appeared to infuriate officials. Col Settapong Malisuwan, deputy head of the broadcasting regulator, told the Thai-language Naew Na newspaper that his comments were unwarranted and harmful.

“It is inappropriate and disrespectful,” he reportedly said. “If Thailand has such great problems, Telenor should invest in another place.”

He said the authorities would scrutinise Telenor’s dealings in Thailand, where regulations prohibit foreign firms from owning more than 49 per cent of a telecommunications company. Telenor currently holds 42 per cent of Dtac’s shares.

“In the future we will be careful and monitor the share holdings in Dtac,” said Mr Settapong. “If we find that the proportion of foreign shareholders can break our laws for foreign ownership, we will be able to exclude Telenor from the auction for frequencies in the 4G network.”

Mr Odland failed to respond to inquiries on Tuesday. Telenor, which has operated in Thailand since 2001, said it had apologised for damaging the image of the broadcasting regulator and the junta, which has styled itself the National Council for Peace and Order. (NCPO)

It denied reports that Mr Odland had been fired and said he was still in his job. But it refused to confirm whether or not his claim that the junta had ordered it to suspend access to Facebook was correct.

“[We] are fully aware that Thailand is currently under the administration of the NCPO. Thailand requires unity among its people and its many foreign friends who are operating in the country,” it said. “We will continue to strengthen our dialogue with the people of Thailand for the betterment of the country.”

The company also said its Thailand subsidiary was “gearing up” for the 4G spectrum auction that is expected to take place later this summer. “Dtac is confident it’s qualified for this auction,” it said.

Gen Prayuth launched the coup after months of anti-government protests destabilised the government and undermined the position of Prime Minister Yingluck Shinawatra, who was eventually forced to stand down on the instructions of a controversial judicial body.

The Constitutional Court had been established following the previous coup, in 2006, when her brother, Thaksin Shinawatra, was forced out of his position as premier. Gen Prayuth has said there are unlikely to elections for at least a year while he oversees unspecified reforms of the system.

Start your day with The Independent, sign up for daily news emails
Have you tried new the Independent Digital Edition apps?
ebooks
ebooksA celebration of British elections
  • Get to the point
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

iJobs Job Widget
iJobs General

Ashdown Group: Marketing Manager (B2B) - Romford - £40,000 + car

£35000 - £40000 per annum + car and benefits: Ashdown Group: Marketing Manager...

Ashdown Group: Helpdesk Analyst - Devon - £20,000

£18000 - £20000 per annum: Ashdown Group: Helpdesk Analyst - Devon - £20,000 ...

Ashdown Group: Data Scientist - London - £50,000 + bonus

£35000 - £50000 per annum + generous bonus: Ashdown Group: Business Analytics ...

Ashdown Group: IT Project Coordinator (Software Development) - Kingston

£45000 - £50000 per annum: Ashdown Group: IT Project Coordinator (Software Dev...

Day In a Page

General Election 2015: Ed Miliband's unlikely journey from hapless geek to heart-throb

Miliband's unlikely journey from hapless geek to heart-throb

He was meant to be Labour's biggest handicap - but has become almost an asset
General Election 2015: A guide to the smaller parties, from the the National Health Action Party to the Church of the Militant Elvis Party

On the margins

From Militant Elvis to Women's Equality: a guide to the underdogs standing in the election
Amr Darrag: Ex-Muslim Brotherhood minister in exile still believes Egypt's military regime can be replaced with 'moderate' Islamic rule

'This is the battle of young Egypt for the future of our country'

Ex-Muslim Brotherhood minister Amr Darrag still believes the opposition can rid Egypt of its military regime and replace it with 'moderate' Islamic rule, he tells Robert Fisk
Why patients must rely less on doctors: Improving our own health is the 'blockbuster drug of the century'

Why patients must rely less on doctors

Improving our own health is the 'blockbuster drug of the century'
Sarah Lucas is the perfect artist to represent Britain at the Venice Biennale

Flesh in Venice

Sarah Lucas has filled the British pavilion at the Venice Biennale with slinky cats and casts of her female friends' private parts. It makes you proud to be a woman, says Karen Wright
11 best anti-ageing day creams

11 best anti-ageing day creams

Slow down the ageing process with one of these high-performance, hardworking anti-agers
Juventus 2 Real Madrid 1: Five things we learnt, including Iker Casillas is past it and Carlos Tevez remains effective

Juventus vs Real Madrid

Five things we learnt from the Italian's Champions League first leg win over the Spanish giants
Ashes 2015: Test series looks a lost cause for England... whoever takes over as ECB director of cricket

Ashes series looks a lost cause for England...

Whoever takes over as ECB director of cricket, says Stephen Brenkley
Fishing for votes with Nigel Farage: The Ukip leader shows how he can work an audience as he casts his line to the disaffected of Grimsby

Fishing is on Nigel Farage's mind

Ukip leader casts a line to the disaffected
Who is bombing whom in the Middle East? It's amazing they don't all hit each other

Who is bombing whom in the Middle East?

Robert Fisk untangles the countries and factions
China's influence on fashion: At the top of the game both creatively and commercially

China's influence on fashion

At the top of the game both creatively and commercially
Lord O’Donnell: Former cabinet secretary on the election and life away from the levers of power

The man known as GOD has a reputation for getting the job done

Lord O'Donnell's three principles of rule
Rainbow shades: It's all bright on the night

Rainbow shades

It's all bright on the night
'It was first time I had ever tasted chocolate. I kept a piece, and when Amsterdam was liberated, I gave it to the first Allied soldier I saw'

Bread from heaven

Dutch survivors thank RAF for World War II drop that saved millions
Britain will be 'run for the wealthy and powerful' if Tories retain power - Labour

How 'the Axe' helped Labour

UK will be 'run for the wealthy and powerful' if Tories retain power