Students furious as Liverpool University emails the wrong results

 

Thousands of students at the University of Liverpool might have received the wrong exam results today, which the administration is blaming on a technical error.

Students were expecting the results of their end of year exams via email at 9am this morning; instead, they received others’ results, seemingly at random. The university did not notice the problem until 9:18, by which time hundreds of students had already received emails in error.

The university blamed a ‘technical problem’ which was ‘caused by a coding error’.

One angry student who did not wish to be named, awaiting the results of his final degree, described the university’s response to the issue as ‘pathetic’.

“We are paying them a lot of money,” he told The Independent. “There are such harsh penalties for students for handing in late work, yet on the one day of the year when they need to get their timing right, they mess up.

“I received my results from a girl at around 11 – but the university refused to confirm if they were right. I had to wait around in agony for four or five hours until I could find out what I got.”

He went on to claim that there had been system errors on results day at Liverpool for the last few years.

A spokesperson for the university said: “The University sincerely regrets this error and is doing all it can to ensure that students receive the correct results as quickly as possible. In the meantime, all erroneous messages have been deleted from students’ email accounts.”

Matthew Hillman, a second-year studying ancient history said that the biggest problem was that lots of students had been tweeting others’ results.

“I’m affected, and it’s annoying. No one’s posted about me that I can find, so I still don’t know my results.”

He also criticised the vice-chancellor, Sir Howard Newby, who went onto BBC Radio Merseyside to talk about the problem: “He didn’t apologise to students. He just talked about how bad it was for him to have had this happen.

Students began receiving correct results shortly after 4pm. The situation has already inspired a (quite funny) parody account on Twitter.

Suggested Topics
Have you tried new the Independent Digital Edition apps?
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
iJobs Job Widget
iJobs Student

Recruitment Genius: Graduate Software Developer

£18000 - £28000 per annum: Recruitment Genius: A Graduate Software Developer i...

AER Teachers: Graduate Primary TA - West London - Autumn

£65 - £75 per day + competitive rates: AER Teachers: The school is seeking gra...

AER Teachers: Graduate Secondary TA - West London

£65 - £75 per day + competitive rates: AER Teachers: The school is seeking gra...

Ashdown Group: Graduate Developer - Surrey - £25,000

£20000 - £25000 per annum + Benefits: Ashdown Group: Graduate Developer - Croy...

SPONSORED FEATURES
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

Day In a Page

The long walk west: they fled war in Syria, only to get held up in Hungary – now hundreds of refugees have set off on foot for Austria

They fled war in Syria...

...only to get stuck and sidetracked in Hungary
From The Prisoner to Mad Men, elaborate title sequences are one of the keys to a great TV series

Title sequences: From The Prisoner to Mad Men

Elaborate title sequences are one of the keys to a great TV series. But why does the art form have such a chequered history?
Giorgio Armani Beauty's fabric-inspired foundations: Get back to basics this autumn

Giorgio Armani Beauty's foundations

Sumptuous fabrics meet luscious cosmetics for this elegant look
From stowaways to Operation Stack: Life in a transcontinental lorry cab

Life from the inside of a trucker's cab

From stowaways to Operation Stack, it's a challenging time to be a trucker heading to and from the Continent
Kelis interview: The songwriter and sauce-maker on cooking for Pharrell and crying over potatoes

Kelis interview

The singer and sauce-maker on cooking for Pharrell
Refugee crisis: David Cameron lowered the flag for the dead king of Saudi Arabia - will he do the same honour for little Aylan Kurdi?

Cameron lowered the flag for the dead king of Saudi Arabia...

But will he do the same honour for little Aylan Kurdi, asks Robert Fisk
Our leaders lack courage in this refugee crisis. We are shamed by our European neighbours

Our leaders lack courage in this refugee crisis. We are shamed by our European neighbours

Humanity must be at the heart of politics, says Jeremy Corbyn
Joe Biden's 'tease tour': Could the US Vice-President be testing the water for a presidential run?

Joe Biden's 'tease tour'

Could the US Vice-President be testing the water for a presidential run?
Britain's 24-hour culture: With the 'leisured society' a distant dream we're working longer and less regular hours than ever

Britain's 24-hour culture

With the 'leisured society' a distant dream we're working longer and less regular hours than ever
Diplomacy board game: Treachery is the way to win - which makes it just like the real thing

The addictive nature of Diplomacy

Bullying, betrayal, aggression – it may be just a board game, but the family that plays Diplomacy may never look at each other in the same way again
Lady Chatterley's Lover: Racy underwear for fans of DH Lawrence's equally racy tome

Fashion: Ooh, Lady Chatterley!

Take inspiration from DH Lawrence's racy tome with equally racy underwear
8 best children's clocks

Tick-tock: 8 best children's clocks

Whether you’re teaching them to tell the time or putting the finishing touches to a nursery, there’s a ticker for that
Charlie Austin: Queens Park Rangers striker says ‘If the move is not right, I’m not going’

Charlie Austin: ‘If the move is not right, I’m not going’

After hitting 18 goals in the Premier League last season, the QPR striker was the great non-deal of transfer deadline day. But he says he'd preferred another shot at promotion
Isis profits from destruction of antiquities by selling relics to dealers - and then blowing up the buildings they come from to conceal the evidence of looting

How Isis profits from destruction of antiquities

Robert Fisk on the terrorist group's manipulation of the market to increase the price of artefacts
Labour leadership: Andy Burnham urges Jeremy Corbyn voters to think again in last-minute plea

'If we lose touch we’ll end up with two decades of the Tories'

In an exclusive interview, Andy Burnham urges Jeremy Corbyn voters to think again in last-minute plea