CEO Willie Walsh said the incident occurred when an electrical engineer disconnected the uninterruptible power supply, therefore shutting down a data centre
Airline calls threat of four-day walkout ‘completely unnecessary’
After five months and the intervention of The Independent, BA has repaid the final £700 for a wrecked family trip to Canada
The US dominates the aviation scene when it comes to size
Passengers threaten to boycott airline over computer system failure
Shares in International Airlines Group were trading as much as 4 per cent lower before recovering slightly
IT failure caused by a catastrophic power surge on Saturday morning, he says
Alex Cruz, chief executive and chairman of British Airways, allegedly tells staff 'to refrain from live commentary' in note
Thousands of delayed passengers could be eligible to claim compensation under EU law
Frustrated holidaymakers told flights cannot be immediately rebooked after system failure
Major system failure leaves passengers stranded abroad and at home as staff struggle to keep travellers informed
Analysis: Every aspect of an airline’s operation is tethered to its mothership: the IT system. So how did British Airways get sent into such a meltdown?
Survey finds easyJet least punctual UK airline, with Flybe the most on time
Foreign Office: 'All passenger ferries across Greece are likely to remain in ports'
The offer is valid for under-12s on six routes
Not all airlines treat their customers terribly