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Hiring a motor can suddenly cost more than you budgeted for. Here are the traps to steer clear of

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Ask The Traveller: Snow problems

We were booked on an Azamara cruise from Florida departing on 23 December. We had arranged independent flights on 22 December with Virgin Atlantic from Heathrow to New York, connecting to Miami, with an overnight hotel there before the cruise. Our flight was cancelled due to the snow, and we couldn't travel. Azamara say they won't reimburse the cruise costs as the flights were not booked through them. Who is responsible?

Drivers, don't let the ice leave you on the financial skids

Breaking down can be costly. Chiara Cavaglieri finds cover can be cheaper than you think

Market Report: Autonomy races ahead thanks to US peers

News from the US gave Autonomy a shot in the arm yesterday, as the software company was boosted on the read-across after a number of its peers across the Atlantic released encouraging figures.

Good to go: 15/12/2010

Mind your manor

Cancun: The creature from the swamp

Don't go to the artificial Riviera Maya to debate climate change, but it's a great beach resort. Sankha Guha samples Mexico Club-Med style

Letters: Perspectives on NHS funding

A Masters can boost your employment prospects – but only if you match it with work experience

In a tight graduate job market, more and more arts and humanities students are staying on at university to study for Masters degrees. But do these additional qualifications make you more employable? Opinion remains divided, although the stats suggest they can give you an edge. Charlie Ball, deputy research director of the High Education Careers Services Unit (HESCU), which researches graduate employment trends, says that the unemployment rate for Masters graduates in the arts, social sciences and the humanities was 6.5 per cent last year, compared to 10.7 per cent for first degree students in the same subjects.

Letters: Housing benefit reform and landlords

Landlords must accept reality

It's hardly surprising that landlords would lobby so hard in relation to the proposed cap on housing benefit ("Landlords claim housing benefit sums are 'fiddled' ", 3 November). Many have benefited enormously from a flawed system which has undoubtedly driven up rents.

Questions Of Cash: 'Is car-hire company giving me the runaround?'

Q. I booked for car hire through CarTrawler for a six-day car hire in Corsica, for collection at Ajaccio airport and leaving it at Porto Vecchio. My payment included a one-way fee of €90. On arrival I was told I couldn't return it to Porto Vecchio. Instead I had to return it to Figaro airport. I had to pay a €43.50 taxi fare after dropping the car at Figaro. I asked for a refund, but this was refused. I was told that unless I paid in full I would lose my deposit and car. I was told I could make a refund claim when I got home. I've done this, but all I received was a cheque for €40. I had calculated that I was due a refund of €133.50 [£117]. RK, London.

Travel challenge: New year celebrations in the French Alps

Every week, we invite competing companies to give us their best deal for a specific holiday. Today: a festive holiday over New Year's Eve at a French ski resort. Prices are per person, based on two departing together on 26 December for one week. Lift passes and ski equipment hire are not included in the prices quoted.

Bombers used unregistered mobiles to stay hidden

The 7/7 bombers evaded detection by buying unregistered pay-as-you-go mobile phones which they used for only a few weeks before dumping them, an inquest heard today.

Stelios and easyJet reach deal in branding dispute

The budget airline easyJet has settled a long-running dispute over branding with its founder, Sir Stelios Haji-Ioannou, but the high-profile spat over strategy remains unresolved. Under an amended licence agreement, the airline is set to pay out tens of millions of pounds to Sir Stelios's easyGroup in return for greater operational freedom and more flexibility in how the company can generate revenues.

EasyJet agrees deal in Stelios row

Low-cost airline easyJet today announced a deal to end its long-running row with founder Sir Stelios Haji-Ioannou and secure its use of the "easy" brand.

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National archives: Edward VIII’s phone calls - and how MI5 bugged them

Edward VIII’s phone calls - and how MI5 bugged them

Newly unearthed papers reveal a shocking extra dimension to the constitutional crisis over monarch’s abdication
Sent down at the Old Bailey: A tour of the world's most famous court

Sent down at the Old Bailey

A tour of the world's most famous court
Hollywood's random acts of red-carpet kindness

Hollywood's random acts of red-carpet kindness

The Hangover actor Zach Galifianakis’s date for his movie premieres isn’t arm candy  – it’s his 87-year-old friend who he saved from homelessness
British football scores an own goal

British football scores an own goal

Many managers barely survive a year in post. Martin Baker talks to experts who make a case for clubs using forensic business skills to find the best staff
James Lawton: Sergio Garcia cracks as major fault line opens up again

James Lawton

Sergio Garcia cracks as major fault line opens up again
Dylan Hartley: Northampton have spent the season proving all our critics wrong

Dylan Hartley talks tough

Northampton have spent the season proving all our critics wrong
Watch out Watford: Here comes the secretive Bilderberg Group

Watch out Watford: Here comes the secretive Bilderberg Group

A meeting of global power brokers in a Hertfordshire hotel is exciting conspiracy theorists, but what are they really about?
'The ultimate all-in-one home entertainment system': Microsoft finally unveils its Xbox ONE console

'The ultimate all-in-one home entertainment system'

Microsoft finally unveils its Xbox ONE console
Plenty of Fish dating site founder pulls 'Intimate Encounters' option to ward off sleazy men

Plenty of sleaze

Dating website pulls intimate 'hook-up' section to curb harassment
Inferno author Dan Brown 'honoured' to be invited to join the Freemasons

The Freemasons’ Code

Dan Brown reveals the message that told him door to the lodge is open
Not secure any more: G4S boss heads for exit at last

Not secure any more: G4S boss heads for exit at last

Nick Buckles survived the Olympics débâcle and a £5bn bid fiasco but a profit warning finally triggered his downfall
How to say ‘I’m a sellout’: Tumblr’s David Karp’s message of reassurance to his staff sounded very familiar

How to say ‘I’m a sellout’

Tumblr’s David Karp’s message of reassurance to his staff sounded very familiar
Why clubs are keen to take a stand

Why clubs are keen to take a stand

There's a real desire around the grounds for safe standing. But will the authorities listen?
In the end the fans decided Tony Pulis had made a pig's ear of the job at Stoke City

In the end the fans decided Tony Pulis had made a pig's ear of the job at Stoke City

Disillusion with a siege mentality and negative playing style made change inevitable
James Lawton: The James Hunt I knew is the subject of a new F1 movie

James Lawton: The James Hunt I knew is the subject of a new F1 movie

British driver was fascinating man whose epic duel with Niki Lauda in 1976 was typical of an era of glamour and glory – but also the ever-present threat of death