Lauren Wigglesworth, who planned to fly to Majorca in May, on BBC Breakfast

Thomson said all passengers must be able to put on a life jacket and oxygen mask without help

i Newspaper
 
TheIPaper
The Independent around the web
E-break Time
Independent Crossword

UKIP crash pilot guilty of making threats to Nigel Farage

The pilot of a plane which crashed and injured Ukip leader Nigel Farage during an election day stunt was today convicted of making threats to kill.

Questions Of Cash: Ryanair customer service fails to take off

Q. We flew to Malta in April last year with Ryanair. Our holiday was extended by five days as a result of the volcanic ash situation. Initially, Ryanair stated that it would not compensate passengers, but on 22 April it conceded that it would abide by EU regulations. We submitted our claim on 30 April for €980 (£880), supported by a letter and receipts. On 5 May we resubmitted the claim, conforming with the statement by Ryanair on its website specifying how claims should be made.

Pilots 'fell asleep during flight'

Concerns about pilot fatigue grew today after it emerged that two cockpit crew members fell asleep at the controls of a long-haul flight.

Pilots unsettled by laser pointers

Civil aviation officials said pilots are complaining that laser pointers are being aimed at their planes as they land at Grenada's international airport.

BAA blamed for 'ineffective' snow response

Airport operator BAA's response to the pre-Christmas snow was "initially ineffective" leading to "distress" to passengers, a report into the December 2010 travel chaos said today.

Pilot killed in helicopter crash

A tourist attraction boss is believed to have died in a helicopter crash, police have said.

Questions Of Cash: Atol needs all facts before spending public cash

Q. I booked a holiday in spring last year using flights with Goldtrail, which collapsed last summer. We have been waiting ever since for the refund. It was difficult for us to know how much the flights cost, as they were lumped together with hotel and a cruise, booked through a travel agent.

BAA backs new legislation by air regulators

BAA today said it welcomed legislation that would "improve the experience for passengers" as the Government considers new plans to fine airports millions of pounds.

Airports face fines for passenger delays

Airports could be fined millions of pounds for disrupting passengers travel under new plans being considered by the Government.

Weather-weary Britons continue to battle the snow

Weather-weary Britons battled ice and snow today to either get away for the Christmas break or to do last-minute shopping.

Airlines warned of 'unacceptable behaviour'

Aviation chiefs have warned some airlines about their "unacceptable treatment of passengers" during the current bad weather.

UAE jet crash 'not caused by explosion'

The head of the civil aviation authority in the United Arab Emirates today said investigators do not believe an explosion caused the crash of a UPS cargo jet in Dubai earlier this year.

Pension protests add to strikes as airports run low on fuel

Hundreds of thousands of people marched in cities across France yesterday in the latest protest against President Nicolas Sarkozy's pension reforms.

Business jet 'took avoiding action to prevent mid-air collision'

A business jet had to take avoiding action to prevent a potential mid-air collision with a Heathrow-bound airliner with 232 passengers aboard, an accident report revealed today.

Career Services

Day In a Page

Independent Travel Shop See all offers »
Dordogne, Albi and Carcassonne
Seven nights from only £1,039pp Find out more
South Africa
15 nights from only £1,899pp Find out more
Paris and the Cote d’Azur city break
Seven nights from £579pp Find out more
Seville, Granada and Malaga break
Seven nights from £549pp Find out more
Venice city break
Two nights from only £199pp - third night free on selected dates Find out more
Grand Elysée, Hamburg
Up to 47% off
OFFER ENDS 19 MAY Find out more
5* Turkey holiday
Up to 20% off
OFFER ENDS 19 MAY Find out more
La Maltese, Santorini
Up to 63% off
OFFER ENDS 19 MAY Find out more
The price of pacifism: Refusing to go to war is finally being recognised as a brave act

The price of pacifism

From the Second World War refusenik to the 19-year-old Israeli, Holly Williams talks to five people who risked shame and suffering to take a stand as conscientious objector.
'It was mass hysteria': Jason Isaacs on groupies, theatre bores and snogging James Bond

Jason Isaacs: Groupies, theatre bores and James Bond

To millions, Jason Isaacs is one of Harry Potter's arch enemies – but his wife prefers him as a Scottish TV detective.
Notes from a small island: Is Sealand an independent 'micronation' or an illegal fortress?

Sealand: 'Micronation' or illegal fortress?

Thomas Hodgkinson spent a week at the tiny platform off the Suffolk coast to find out.
Not a bad bone: Mark Hix cooks with cutlets and ribs

Mark Hix cooks with cutlets and ribs

If you ignore cutlets and ribs, you'll risk missing out on some delicious and easy meals, says our chef.
The experts' guide to summer: From getting fit for the beach to recreating that Olympic buzz

The experts' guide to summer

From getting fit for the beach to recreating that Olympic buzz
Sex, drugs and fast cars: The legend of James Hunt has set Hollywood hearts racing

Legend of James Hunt has set Hollywood hearts racing

Early glimpses of Ron Howard's film Rush suggest it will portray Hunt as a high-living lothario, with an insatiable appetite for partying.
Macklemore: 'I don't have moderation when using drugs and alcohol. It was hurting my life'

Macklemore: 'I don't have moderation'

The next Vanilla Ice or the next Eminem? Macklemore doesn't have a record contract – but he does have the UK's biggest-selling single of the year.
Don't be shy: Bill Granger's Sri Lankan recipes

Don't be shy: Bill Granger's Sri Lankan recipes

Sri Lankan cuisine is light, sunny, wonderfully spiced – and so easy to cook from scratch. Just as soon as you've broken into the coconut, that is.
Sir James Dyson’s latest project: Cleaning up hospitals

Sir James Dyson’s latest project: Cleaning up hospitals

Doctors are hailing the revamp of a Bath neonatal unit, where babies sleep more and feed better, as the model for patient care
One man returns to Argentina's town that drowned

One man returns to Argentina's town that drowned

Epecuen was submerged under 10 metres of water in 1985. Now the floods have gone – and 83-year-old Pablo Novak has moved back in
The real thing? Historian publishes Coca Cola's 'secret formula'

The real thing?

Historian publishes Coca Cola's 'secret formula'
Gordon Ramsey's worst nightmare: A restaurant he cannot save

Gordon Ramsay's worst nightmare: A restaurant he cannot save

The pugnacious chef finally met a shambolic restaurant he couldn't save. John Walsh on when TV makover refuseniks fight back
Join Ryanair! See the world! But we're only paying you for nine months a year

Join Ryanair! See the world! But we're only paying you for nine months a year

Glamorous myth of the flight attendant lifestyle undermined by angry employee's claims of 'exploitation'
Braising saddles: Did the recent furore scupper sales of horse meat? Neigh, far from it!

Braising saddles: How to cook horse meat

Did the recent furore scupper sales of horse meat? Neigh, far from it! Will Coldwell hoofs it to the kitchen.
Why bitters are back on the bar: A few little drops pack a big punch in cocktails

Why bitters are back on the bar

A few little drops pack a big punch in cocktails. No wonder we're learning to love them again...