We’ve all been there, wading through the endless phone menus, queues and scripted conversations
Like this page on Facebook for updates
Monday 06 January 2014
ScottishPower is to cut dual-fuel prices by 3.3 per cent from 31 January as it passes on savings from the Government's green levy-shake up.
Labour claim energy companies paid nearly £4bn above the average market rate for electricity over a three year period... and passed the costs on to the consumer
Wednesday 01 January 2014
Energy companies paid nearly £4bn above the average market rate for their electricity and charged customers about £150 extra over three years as a result, the Labour party has claimed.
Saturday 28 December 2013
Another band of heavy rain and strong winds is expected on Monday and New Years Eve, bringing further floods and disruption
Saturday 28 December 2013
Prime Minister praises ‘real spirit’ of storm victims in Kent left without power for five days
Tuesday 10 December 2013
Some energy companies have been accused of “getting away with green murder” for failing to pass on savings from a Government shake-up of levies.
Energy firms: Big Six profits rise from £30 to £105 per UK household - more than threefold in three years
Monday 25 November 2013
New data demolishes companies' claims that price hikes are beyond their control
Tuesday 19 November 2013
Soaring prices and poor customer service have contributed to a surge in complaints from energy customers - with npower receiving a higher rate of customer dissatisfaction than any other “big six” company.
We’re all in it together: Last of Big Six energy companies to announce price hikes even as Ed Davey says customers are not ‘cash cows’
Tuesday 12 November 2013
Energy Secretary warns firms they are now no better than 'greedy bankers' in public eye
Sunday 10 November 2013
Fund managers controlling billions of pounds invested in UK energy companies have warned that they are considering pulling out of the sector because of political interference in the market.
Friday 11 October 2013
Cable warns against ‘short-sighted and foolish’ decisions
Monday 07 October 2013
Labour plans to rein in energy lobbyists as analysis shows ministers have met with energy giants five times more often than with consumer groups
Monday 23 September 2013
Companies are paying political parties millions for access to their MPs
Saturday 17 August 2013
Homeowners choose to cut consumption as cost of heating and lighting soars
Saturday 06 July 2013
They offer you everything from double glazing to a spanking new kitchen... three billion times
Friday 14 June 2013
The people's champion
Britain to take more refugees as Cameron bows to pressure after more than 250,000 back our campaign
Senior British politicians tell David Cameron: When dead children are being washed up on beaches – it's time to act
Jeremy Corbyn calls Osama bin Laden's killing a 'tragedy' - but was it taken out of context?
If these extraordinarily powerful images of a dead Syrian child washed up on a beach don't change Europe's attitude to refugees, what will?
Make your voice heard: Sign The Independent's petition to welcome refugees
If you're not already angry about the refugee crisis, here's a history lesson to remind you why you really should be
- 1 What marriage would look like if we actually followed the Bible
- 3 'Heartbreaking' Syria orphan photo wasn't taken in Syria and not of orphan
- 5 Orthorexia nervosa: How becoming obsessed with healthy eating can lead to malnutrition