Revealed: the world's best inflight experiences

Passengers looking for the best inflight experience would be wise to stick with the Virgin brand, if the gongs handed out in a recent award ceremony are anything to go by.

Last week, the Airline Passenger Experience Association's (APEX) annual Passenger Choice Awards lauded both V Australia and Virgin America for providing the "Best Overall Passenger Experience", in the small and large airline categories respectively.

The awards are based on an online survey conducted earlier this summer, in which passengers were asked to evaluate their aviation experiences.

As well as the overall best award, Virgin America took another three prizes for Best in Region: Americas, Best Inflight Connectivity and Communications and Best Ground Experience.

The US domestic airline describes its RED inflight entertainment system as the "most advanced inflight entertainment system in the skies" - it offers a 30-film library, live TV, videogames, seat-to-seat chat, 3,000 MP3s, Google maps, a Shop platform and at-seat ordering.

V Australia also won the award for the Best Inflight Entertainment User Interface.

US carrier JetBlue took the prize for the Best Cabin Ambience, while Brazilian TAM Airlines won Best Inflight Publication.

Etihad took an award for the Best Single Achievement in Inflight Entertainment, with judges praising its E-BOX system, which features a USB Media Player for photos, videos and music, at seat ordering (in First Class) and seat-to-seat email and SMS communications.

The winners:

Best Overall Passenger Experience (UP TO 25 IFE EQUIPPED IN FLEET) - V Australia
Best Overall Passenger Experience (Over 25 IFE EQUIPPED IN FLEET) - Virgin America
Best in Region: Europe - British Airways
Best in Region: Asia and Australasia - Singapore Airlines, Ltd
Best in Region: Americas - Virgin America
Best in Region: Middle East - Emirates
Best Inflight Publication - TAM Airlines
Best IFE User Interface - V Australia
Best Inflight Connectivity & Communications - Virgin America
Best Inflight Video - Air New Zealand
Best Cabin Ambiance - JetBlue Airways
Best Ground Experience - Virgin America

http://www.apex.aero

Have you tried new the Independent Digital Edition apps?
Travel
ebookHow to enjoy the perfect short break in 20 great cities
Independent Travel Videos
Independent Travel Videos
Simon Calder in Amsterdam
Independent Travel Videos
Simon Calder in Giverny
Independent Travel Videos
Simon Calder in St John's
Independent Travel Videos
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

ES Rentals

    iJobs Job Widget
    iJobs Travel

    Recruitment Genius: Web Developer - Junior / Mid Weight

    £15000 - £25000 per annum: Recruitment Genius: To support their continued grow...

    Recruitment Genius: Transportation Contracting Manager

    £33000 - £38000 per annum: Recruitment Genius: A global player and world leade...

    Recruitment Genius: Hotel and Spa Duty Manager

    £18000 - £24000 per annum: Recruitment Genius: If you are friendly, sociable, ...

    Recruitment Genius: Payroll and Benefits Co-ordinator

    £22300 per annum: Recruitment Genius: This museum group is looking for a Payro...

    Day In a Page

    Greece says 'No': A night of huge celebrations in Athens as voters decisively back Tsipras and his anti-austerity stance in historic referendum

    Greece referendum

    Greeks say 'No' to austerity and plunge Europe into crisis
    Ten years after the 7/7 terror attacks, is Britain an altered state?

    7/7 bombings anniversary

    Ten years after the terror attacks, is Britain an altered state?
    Beautiful evening dresses are some of the loveliest Donatella has created

    Versace haute couture review

    Beautiful evening dresses are some of the loveliest Donatella has ever created
    No hope and no jobs, so Gaza's young risk their lives, climb the fence and run for it

    No hope and no jobs in Gaza

    So the young risk their lives and run for it
    Fashion apps: Retailers roll together shopping and social networking for mobile customers

    Fashion apps

    Retailers roll together shopping and social networking for mobile customers
    The Greek referendum exposes a gaping hole at the heart of the European Union – its distinct lack of any genuine popular legitimacy

    Gaping hole at the heart of the European Union

    Treatment of Greece has shown up a lack of genuine legitimacy
    Number of young homeless in Britain 'more than three times the official figures'

    'Everything changed when I went to the hostel'

    Number of young homeless people in Britain is 'more than three times the official figures'
    Compton Cricket Club

    Compton Cricket Club

    Portraits of LA cricketers from notorious suburb to be displayed in London
    London now the global money-laundering centre for the drug trade, says crime expert

    Wlecome to London, drug money-laundering centre for the world

    'Mexico is its heart and London is its head'
    The Buddhist temple minutes from Centre Court that helps a winner keep on winning

    The Buddhist temple minutes from Centre Court

    It helps a winner keep on winning
    Is this the future of flying: battery-powered planes made of plastic, and without flight decks?

    Is this the future of flying?

    Battery-powered planes made of plastic, and without flight decks
    Isis are barbarians – but the Caliphate is a dream at the heart of all Muslim traditions

    Isis are barbarians

    but the Caliphate is an ancient Muslim ideal
    The Brink's-Mat curse strikes again: three tons of stolen gold that brought only grief

    Curse of Brink's Mat strikes again

    Death of John 'Goldfinger' Palmer the latest killing related to 1983 heist
    Greece debt crisis: 'The ministers talk to us about miracles' – why Greeks are cynical ahead of the bailout referendum

    'The ministers talk to us about miracles'

    Why Greeks are cynical ahead of the bailout referendum
    Call of the wild: How science is learning to decode the way animals communicate

    Call of the wild

    How science is learning to decode the way animals communicate