Simon Calder's Helpdesk: Has easyJet let down its passengers with new on-board travel bag sizes?

 

Q.  With the announcement of the new guaranteed on-board travel bag sizes by easyJet from 2 July, it seems the luggage industry has been caught out. It's almost impossible to find luggage 50 x 40x 20. We have also just bought a 55x40x20 case and it will not qualify after 2 July 2013. Would you agree that easyJet has let down its passengers?

Ken Stone

A No. The airline's generous free cabin-baggage allowance, permitting a case of up to 63 litres with no weight limit, will continue. Other budget carriers either allow only modest amounts to be carried in the cabin, or - in the case of Wizz Air - are charging for carrying more than a laptop or handbag on board.

In contrast, easyJet's move is designed to modify the behaviour of a proportion of passengers to solve a familiar problem. Anyone who has flown on a busy easyJet flight, especially with lots of business travellers, will know that a frequent feature of such flights is that there is not sufficient space for "legal" cabin baggage (ie not exceeding the dimensions of 56 x 45 x 25cm). Excess cases are removed either at the gate or on board. There is no charge, but passengers have the inconvenience of no access to their cabin baggage, some risk of damage, and having to wait at the baggage carousel for their possessions.

All easyJet is doing is formalising the reality that, unless you have a bag small enough to fit under the seat in front of you, it will make no guarantees that you will be able to take it on board.

I sympathise with your just having bought a 55x40x20 case - total volume, 44 litres and acceptable on Ryanair. But I wouldn't worry about buying a smaller one; if easyJet has judged it right, other passengers will help relieve the squeeze.

Click HERE to email Simon.

You can also tweet him your questions @SimonCalder

Follow @_SimonCalder

Have you tried new the Independent Digital Edition apps?
Travel
ebookHow to enjoy the perfect short break in 20 great cities
Independent Travel Videos
Independent Travel Videos
Simon Calder in Amsterdam
Independent Travel Videos
Simon Calder in Giverny
Independent Travel Videos
Simon Calder in St John's
Independent Travel Videos
  • Get to the point
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

ES Rentals

    iJobs Job Widget
    iJobs Travel

    Recruitment Genius: Content Assistant / Copywriter

    £15310 per annum: Recruitment Genius: An exciting opportunity has arisen for a...

    Recruitment Genius: Operations Manager

    £24000 - £25000 per annum: Recruitment Genius: Situated in the heart of Bradfo...

    Recruitment Genius: Hotel Reception Manager

    £18750 per annum: Recruitment Genius: This Hotel in Chadderton is a popular ch...

    Guru Careers: Marketing and Communications Manager

    £Competitive (DOE) + Benefits: Guru Careers: We are seeking a Marketing and Co...

    Day In a Page

    Not even the 'putrid throat' could stop the Ross Poldark swoon-fest'

    Not even the 'putrid throat' could stop the Ross Poldark swoon-fest'

    How a costume drama became a Sunday night staple
    Miliband promises no stamp duty for first-time buyers as he pushes Tories on housing

    Miliband promises no stamp duty for first-time buyers

    Labour leader pushes Tories on housing
    Aviation history is littered with grand failures - from the the Bristol Brabazon to Concorde - but what went wrong with the SuperJumbo?

    Aviation history is littered with grand failures

    But what went wrong with the SuperJumbo?
    Fear of Putin, Islamists and immigration is giving rise to a new generation of Soviet-style 'iron curtains' right across Europe

    Fortress Europe?

    Fear of Putin, Islamists and immigration is giving rise to a new generation of 'iron curtains'
    Never mind what you're wearing, it's what you're reclining on

    Never mind what you're wearing

    It's what you're reclining on that matters
    General Election 2015: Chuka Umunna on the benefits of immigration, humility – and his leader Ed Miliband

    Chuka Umunna: A virus of racism runs through Ukip

    The shadow business secretary on the benefits of immigration, humility – and his leader Ed Miliband
    Yemen crisis: This exotic war will soon become Europe's problem

    Yemen's exotic war will soon affect Europe

    Terrorism and boatloads of desperate migrants will be the outcome of the Saudi air campaign, says Patrick Cockburn
    Marginal Streets project aims to document voters in the run-up to the General Election

    Marginal Streets project documents voters

    Independent photographers Joseph Fox and Orlando Gili are uploading two portraits of constituents to their website for each day of the campaign
    Game of Thrones: Visit the real-life kingdom of Westeros to see where violent history ends and telly tourism begins

    The real-life kingdom of Westeros

    Is there something a little uncomfortable about Game of Thrones shooting in Northern Ireland?
    How to survive a social-media mauling, by the tough women of Twitter

    How to survive a Twitter mauling

    Mary Beard, Caroline Criado-Perez, Louise Mensch, Bunny La Roche and Courtney Barrasford reveal how to trounce the trolls
    Gallipoli centenary: At dawn, the young remember the young who perished in one of the First World War's bloodiest battles

    At dawn, the young remember the young

    A century ago, soldiers of the Empire – many no more than boys – spilt on to Gallipoli’s beaches. On this 100th Anzac Day, there are personal, poetic tributes to their sacrifice
    Dissent is slowly building against the billions spent on presidential campaigns – even among politicians themselves

    Follow the money as never before

    Dissent is slowly building against the billions spent on presidential campaigns – even among politicians themselves, reports Rupert Cornwell
    Samuel West interview: The actor and director on austerity, unionisation, and not mentioning his famous parents

    Samuel West interview

    The actor and director on austerity, unionisation, and not mentioning his famous parents
    General Election 2015: Imagine if the leading political parties were fashion labels

    Imagine if the leading political parties were fashion labels

    Fashion editor, Alexander Fury, on what the leaders' appearances tell us about them
    Phumzile Mlambo-Ngcuka: Home can be the unsafest place for women

    Phumzile Mlambo-Ngcuka: Home can be the unsafest place for women

    The architect of the HeForShe movement and head of UN Women on the world's failure to combat domestic violence