Simon Calder's Holiday Helpdesk: How can I avoid the insurance on my Ryanair booking?
Simon Calder is Travel Editor at Large for The Independent, writing a weekly column, various articles and features as well as filming a weekly video diary. Every Sunday afternoon, Simon presents the UK's only radio travel phone-in programme called The LBC Travel Show with Simon Calder (97.3 FM). He is a regular guest on national TV, often seen on BBC Breakfast, Daybreak, ITV News and Sky News. He is often interviewed on BBC Radio, particularly for BBC Radio 4’s You & Yours programme and BBC Five Live.
Thursday 08 August 2013
Q Ryanair slaps compulsory insurance on your booking. I don't want it since I have an annual insurance. Please tell me whom I should contact?
A I can't see any way to recover the cash you have wasted, I'm afraid. Ryanair has constructed its ticket sales architecture in such a way as to make it difficult for occasional users to avoid buying overpriced insurance. Long-suffering passengers such as me have discovered that you need to click on the drop-down menu, and search right the list of countries through to the end. Just beyond Slovakia you will find "Travel Without Insure", which is the only way to avoid an expensive mistake.
The airline knows perfectly well that the spirit of legislation is that passengers should opt in, rather than have to opt out, but clearly it is a profitable sideline. All you can do is spread the word that it is avoidable, or choose an airline that does not pursue such policies.
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