Simon Calder's Holiday Helpdesk: Is this a fair charge for changing my Corfu flights?
Simon Calder is Travel Editor at Large for The Independent, writing a weekly column, various articles and features as well as filming a weekly video diary. Every Sunday afternoon, Simon presents the UK's only radio travel phone-in programme called The LBC Travel Show with Simon Calder (97.3 FM). He is a regular guest on national TV, often seen on BBC Breakfast, Daybreak, ITV News and Sky News. He is often interviewed on BBC Radio, particularly for BBC Radio 4’s You & Yours programme and BBC Five Live.
Thursday 13 June 2013
Q. I am going to Corfu in September. I changed both outgoing and incoming flights by a couple of days. The travel firm charged me £25 admin fees, and easyJet charged me €108. Is that a fair amount for easyJet to charge? I find it a bit excessive. Can you help?
A. September is a perfect time to be in Corfu, and thankfully there is now a good range of budget flights to get you there.
On the face of it, I understand that paying more than £100 to shift flights by a couple of days looks excessive - after all, you are giving the airline plenty of notice to re-sell your original seats. But in fact easyJet is one of the more generous airlines in terms of amendments. The airline allows changes for a charge of £35 per flight, plus any increase in the fare paid - I imagine one of your new flights was slightly more expensive than you originally paid, which explained why you paid the equivalent of close to £100.
What puzzles me is the "travel firm" you mention; this may be an online intermediary such as eDreams or Bravofly, both of which offer attractive initial fares online but then add extras and cost more than buying direct. I cannot see any reason to use these companies when easyJet's best fares are available from easyJet, and making amendments is far simpler when you go direct.
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