Simon Calder's Holiday Helpdesk: Is Thomas Cook in good health?
Simon Calder’s career in travel started at Gatwick Airport, where he cleaned aircraft for Laker Airways and later worked as a security officer. He became The Independent’s Travel Correspondent in 1994, and is known as “the Man Who Pays His Way” because he does not accept free travel facilities. He writes across the Independent titles, as well as for the Evening Standard.
Tuesday 12 March 2013
Q. I am due to pay the balance of just over £3,000 for a holiday in Crete with Thomas Cook. It will be paid with a debit card. What you think of the security of this travel company?
A. There will not be a problem. Thomas Cook has been in the headlines for a couple of years, but I have continued to book through them. After some drastic cost-cutting, the firm is in better shape than it was 15 months ago, when its share price collapsed.
Even if the company were to fail - which I think is extremely unlikely - you have a couple of layers of protection, of which the most significant is ATOL coverage. You should also be protected by the “chargeback” protocol with your debit card. This says, basically, if you don’t get what you paid for, your bank will repay you. So your money is safe.
Click HERE to email Simon.
You can also tweet him your questions @SimonCalder
The Independent travel offers: Discover a world of inspiring destinations
- 1 Exodus Gods and Kings: Ridley Scott never considered casting 'Mohammad so-and-so from such-and-such' in lead role
- 2 This letter from a reader explains why women can’t play football
- 3 'You should come to my house and eat cheeses with me': 4-year-old sends adorable love letter to girl at school
- 4 Scientists predict green energy revolution after incredible new graphene discoveries
- 5 Michael Buerk wishes he'd killed Jimmy Savile when he had the chance - by pushing him overboard a cruise ship
Ukip says babies born to immigrants in the UK should be classed as migrants – which would include Nigel Farage’s own children
The young are the new poor: Sharp increase in number of under-25s living in poverty, while over-65s are better off than ever
Tamir Rice: 12-year-old boy playing with fake gun dies after being shot by Ohio police
Rochester aftermath: Sacking of Emily Thornberry will make work of Labour MPs '10 times harder'
Ed Miliband's 'north London set' must be demolished to save Labour, say critics
Green Party Caroline Lucas interview: 'We could be on the edge of something very big'
£40000 - £60000 per annum + £100,000 OTE: h2 Recruit Ltd: Birmingham, Derby, L...
£55000 - £65000 per annum: Investigo: My client, a global leader in their fiel...
£45000 - £52000 per annum + bonus+bens : Investigo: My client, a global leader...
£40000 - £45000 per annum + Benefits : Investigo: One of the fastest growing g...