Management faced with a strike should negotiate, not threaten. Nobody will be conned by BA's portrayal of its own staff as mindless militants. The staff just want to be treated with dignity and respect. Their refusal to be trampled upon is to be applauded.
Nobody can be certain how this dispute will end, but Mr Ayling's company has seen the last of me as a customer. I shall give my business to a company that does not employ the jackboot at the first sign of dissent. BA proves how much we need the Social Chapter in Britain.
London N7Reuse content