Phoning companies up is now, it seems, a fine art. The phone rings and our receptionist announces the name of someone not recognised and not quoting a company reference. The call is taken and a jolly person at the other end, (usually with a Yorkshire/ Lancashire accent) says hello and asks if you are all right.
Preliminaries over, you are informed that they represent such and such a charity and that they don't want any money now, but "could they count on your support" in the compilation of a programme of some sort in which your firm will get a mention as a contributor.
All the charities are for good causes, but once you have said yes to one, you are overwhelmed with calls from others. I have now had to explain to all callers that due to this badgering we can no longer donate to anyone, which is a pity and a great loss for charities in general.
I cannot understand why all callers use exactly the same technique. Is there a central training ground for charity workers, which is based on the individual having a Northern accent (I have one myself), inquiring after your health, not wanting money and being very grateful?
Sutton, SurreyReuse content