This underestimates the achievements of a programme which has increased its ratings threefold and allows viewers to voice their concerns about important television issues and injustices. Among them are those who have unwittingly found themselves stars in fly-on-the-wall documentaries. This week Princess Diana's mother, Frances Shand Kydd, voiced her anger over the documentary Royals and Reptiles. David Aaronovich does viewers a disservice. Underestimating the audience is something which has won many TV producers an appearance on Right To Reply.
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