Hard-up families seek PPI payouts

Millions more may be due payouts for mis-selling, reports Neasa MacErlean.

Consumer rights: 'Going nowhere with travel insurance until we started to talk'

Annual cover was too expensive because of an accident but moving from the internet and phoning around instead saved a lot of money

Ombudsman takes on 1,000 extra to handle PPI complaints

The Financial Ombudsman Service has had to recruit 1,000 extra workers to deal with the "unprecedented" number of complaints about mis-sold payment protection insurance.

Julian Knight: We cannot keep soaking up the threat of flooding

Whether caused by climate change or home building, the tide will not be turned by insurers

You're on a slippery slope if you ski without proper cover

As thousands prepare for a winter sports trip, travellers are warned that the right policy is as essential as your passport. Esther Shaw reports

With many people expecting tablets, the festive period is a lucrative one for thieves

Make sure festive gifts are covered

Expensive gadgets may need more insurance, says Chiara Cavaglieri

Angry insurers call for an end to EU regulation uncertainty

Britain's insurance industry has expressed its "huge frustration" with the EU for continual delays to new regulations it says have already cost the sector more than £1bn in red tape.

The ruling has led to rises in the cost of female rates

New gender rule to hit insurance customers

A European Court of Justice ruling came into effect yesterday that makes it illegal for insurers to sell policies which calculate premiums based on gender.

Old Malton in North Yorkshire last month

After the deluge, a logjam over insurance

Talks between insurance bosses and ministers to guarantee cover for homes have got bogged down. Mark Leftly and Jamie Dunkley report

PPI texts firm is banned by advertising watchdog

Claims management firms which bombard people with annoying payment protection insurance and accident texts have been slammed by the Advertising Standards Authority. The watchdog has ordered Indian firm Data Supplier to stop.

Selling private medical insurance can earn advisers up to £1,500 a policy

Beware! Commission is not yet buried

Investments may no longer attract payments for brokers, but there are still huge amounts to be made selling life and health cover

Consumer Rights: 'I was injured in a car accident but the other driver has disappeared'

A motorist who suffered whiplash should report collision to the police, so they can trace the second owner for his insurance details

Five questions about... Flood insurance

Are insurers trying to wriggle out of paying?

More to face the axe at Direct Line

Direct Line may shed a further 236 staff as it chases cost savings of £100m by the end of 2014.

Esure on the flotation trail, says Electra

Motor insurer esure is looking at a stock-market flotation early next year, one of its main shareholders confirmed yesterday.

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