News An email exchange in April 2011 between Rebekah Brooks and her husband, Charles Brooks, referred to her losing an iPad

One phone on the list may have been a duplicate, another may have belonged to someone else and one iPad may have been lost

The Business Matrix: Saturday 22 December 2012

ArcelorMittal cuts European value

The warped economics of the text message

The biggest trick the world's mobile networks ever pulled was to persuade us that paying around 10p to send a text message was a good deal. You can imagine boardrooms reverberating to the sound of laughter as gargantuan sums were scrawled on whiteboards – trillions of SMS messages, minimal costs, billions in revenue. What's surprising is that we've taken so long to twig that the feat of delivering 160 bytes of data really isn't really worth that much reward.

Girls Aloud, Calvin Harris, The Wanted and Pink, Jingle Bell Ball, O2 Arena, London

Girls Aloud proceed like pedigree poodles in circles around the stage

Questions of cash: Securing a £100 refund on a replacement handbag was like going round and round the Mulberry bush

Q. My husband bought a bag for me on 5 January for my birthday from the Mulberry store in St Christopher's Place, London. It was not a sale item. At my request, he exchanged it on 20 January for a different colour. The replacement bag was £100 cheaper. The store told him he could not have a refund and instead issued a credit note. However, the store's website shows that its policy is that items returned in perfect condition within 28 days with proof of purchase will be refunded. I have tried repeatedly but unsuccessfully to contact Mulberry to resolve this. The transaction was some time ago but I only recently found out that the store did not provide a refund. FW, by email.

Jailing the man who accidentally sent a sexy message to all his contacts was ridiculous

The man who sent his entire phonebook - including two young girls - a sexy text did not deserve to go to jail. That he served time at all undermines the legal system.

Laura Davis: A momentary slip was not abuse. It was careless

A man who sent a sexy text message to a lover was jailed for 18 months in July. Must've been one hell of a saucy message, right?

Lisa Markwell: How much snooping on our children should we do?

How many parents will have surreptitiously looked at their daughters' Facebook pages this week? Or waited until they have gone to sleep and then scrolled through their text messages? As details of the connection between and movements of 15-year-old Megan Stammers and 30-year-old teacher Jeremy Forrest emerge, fear and panic emerge too, for all mothers and fathers of teenage girls.

Team GB fans show their support in a wholly positive way

Kevin Garside: After the Olympics football returns – to the Stone Age

The Way I See It: Why accept conduct from footballers that we would not tolerate in a child?

Lisa Markwell: When the great outdoors doesn't look so great

FreeView from the editors at i

Airwaves auction could raise £5bn

A new era of faster mobile internet access was signalled yesterday as the communications regulator Ofcom said it was ready to kick off the £5bn sale of another chunk of the nation's airwaves later this year.

Bob Diamond said he loved Barclays. His staff hated it...

Whistleblower: 'The culture ultimately comes from the top'

As the scandal over Barclays bank grows, one whistleblower reveals the truth about the shocking world of traders, tantrums and toxic deals

Heat is on Apple as Samsung soars

Samsung has smashed profit records, thanks to booming sales of its Galaxy smartphones, heaping pressure on its arch-rival Apple to introduce a new iPhone or risk losing market share.

Stephen Foley: It's grim for RIM as the chaos continues

The losses were shocking, the revenue decline was shocking

BlackBerry goes from bad to worse

The next generation of BlackBerry smartphones, on which Research in is pinning its hopes of survival, will not be ready in time for the Christmas holidays and won't go on sale until next year, the company said last night.

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Where the spooks get their coffee fix: The busiest Starbucks in the US is also the most secretive

The secret CIA Starbucks

The coffee shop is deep inside the agency's forested Virginia compound
Revealed: How the Establishment closed ranks over fallout from Loch Ness Monster 'sighting'

How the Establishment closed ranks over fallout from Nessie 'sighting'

The Natural History Museum's chief scientist was dismissed for declaring he had found the monster
One million Britons using food banks, according to Trussell Trust

One million Britons using food banks

Huge surge in number of families dependent on emergency food aid
Excavation at Italian cafe to fix rising damp unearths 2,500 years of history in 3,000 amazing objects

2,500 years of history in 3,000 amazing objects

Excavation at Italian cafe to fix rising damp unearths trove
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The space telescope was seen as a costly flop on its first release
Did Conservative peer Lord Ashcroft quit the House of Lords to become a non-dom?

Did Lord Ashcroft quit the House of Lords to become a non-dom?

A document seen by The Independent shows that a week after he resigned from the Lords he sold 350,000 shares in an American company - netting him $11.2m
Apple's ethnic emojis are being used to make racist comments on social media

Ethnic emojis used in racist comments

They were intended to promote harmony, but have achieved the opposite
Sir Kenneth Branagh interview: 'My bones are in the theatre'

Sir Kenneth Branagh: 'My bones are in the theatre'

The actor-turned-director’s new company will stage five plays from October – including works by Shakespeare and John Osborne
The sloth is now the face (and furry body) of three big advertising campaigns

The sloth is the face of three ad campaigns

Priya Elan discovers why slow and sleepy wins the race for brands in need of a new image
How to run a restaurant: As two newbies discovered, there's more to it than good food

How to run a restaurant

As two newbies discovered, there's more to it than good food
Record Store Day: Remembering an era when buying and selling discs were labours of love

Record Store Day: The vinyl countdown

For Lois Pryce, working in a record shop was a dream job - until the bean counters ruined it
Usher, Mary J Blige and Will.i.am to give free concert as part of the Global Poverty Project

Mary J Blige and Will.i.am to give free concert

The concert in Washington is part of the Global Citizen project, which aims to encourage young people to donate to charity
10 best tote bags

Accessorise with a stylish shopper this spring: 10 best tote bags

We find carriers with room for all your essentials (and a bit more)
Paul Scholes column: I hear Manchester City are closing on Pep Guardiola for next summer – but I'd also love to see Jürgen Klopp managing in England

Paul Scholes column

I hear Manchester City are closing on Pep Guardiola for next summer – but I'd also love to see Jürgen Klopp managing in England
Jessica Ennis-Hill: 'I just want to give it my best shot'

Jessica Ennis-Hill: 'I just want to give it my best shot'

The heptathlete has gone from the toast of the nation to being a sleep-deprived mum - but she’s ready to compete again. She just doesn't know how well she'll do...