Recipient actually lived in Illinois, not Daughter Killed In Car Crash
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Monday 28 March 2011
Britain's financial services companies are bottom of the league when it comes to customer service, according to a survey published this morning.
Tuesday 15 March 2011
Up to 181,000 migrants who should have gone home over the past two years alone could still be in the UK illegally, figures showed today.
Wednesday 09 March 2011
The private medical group Bupa has reported a 72 per cent plunge in profits after a difficult year in which jobs were slashed in the UK and customer numbers fell further.
Sunday 27 February 2011
Lloyds Banking Group has seen the level of customer complaints received grow by 14 per cent in the second half of 2010 alone, official figures show.
Wednesday 23 February 2011
Outlook Bad luck certainly came in threes for BAA last year. The British Airways cabin crew strike was bad for the airports operator. The Icelandic volcano was worse. And then there was the snow, for which BAA thought it had prepared well, only to discover it hadn't.
Wednesday 09 February 2011
The Co-operative Group is to create 1,700 new management jobs in its food stores over the next few months, the company announced today.
Tuesday 08 February 2011
Three power grid companies have been fined a combined £1m for failing to meet the three-month deadline for customer connections.
Monday 07 February 2011
Three power grid firms have been fined a combined £1 million for failing to meet the three-month deadline for customer connections, the energy watchdog announced today.
Thursday 03 February 2011
Barclaycard has come under fire over plans to move some operations overseas, with the loss of 285 jobs in the UK. The company said it proposed to move customer service work from sites in Wavertree, Northampton and Teesside as part of its programme of improving day-to-day operational efficiency.
Sunday 30 January 2011
Saturday 29 January 2011
Passengers at Manchester Airport will be met by holograms of staff from next week in a bid to reduce security queues.
Friday 28 January 2011
Passengers at Manchester Airport will be greeted by holograms of staff from next week in a bid to reduce security check queues.
Wednesday 26 January 2011
Monday 17 January 2011
Thousands of workers in Jobcentre Plus call centres are to stage a 48-hour strike this week in a row over working conditions and claims of "excessive monitoring", it was announced today.
Saturday 15 January 2011
Daniele Watts: Django Unchained actress detained by Los Angeles police after being mistaken for a prostitute
Scottish independence referendum: A nation divided against itself
The political class is doing what Hitler couldn’t – destroying Britain
Scottish independence: Nationalist leader Jim Sillars threatens pro-union companies with 'day of reckoning' after independence
Portuguese academic says British are 'filthy, violent and drunk'
Scottish independence: David Cameron is becoming the 'George Bush of Britain'
- 2 Scottish independence: Learn from Quebec's mistakes and beware of promises. Vote Yes.
- 3 'Necrophilia-obsessed' girl among double murder accused in three-way sex case
- 4 A bottle of wine a day is not bad for you and abstaining is worse than drinking, scientist claims
- 5 Revealed after 75 years of secrecy: 'Fifi' the glamorous WW2 special agent who tested British spies' resolve