Recipient actually lived in Illinois, not Daughter Killed In Car Crash
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Monday 28 March 2011
Britain's financial services companies are bottom of the league when it comes to customer service, according to a survey published this morning.
Tuesday 15 March 2011
Up to 181,000 migrants who should have gone home over the past two years alone could still be in the UK illegally, figures showed today.
Wednesday 09 March 2011
The private medical group Bupa has reported a 72 per cent plunge in profits after a difficult year in which jobs were slashed in the UK and customer numbers fell further.
Sunday 27 February 2011
Lloyds Banking Group has seen the level of customer complaints received grow by 14 per cent in the second half of 2010 alone, official figures show.
Wednesday 23 February 2011
Outlook Bad luck certainly came in threes for BAA last year. The British Airways cabin crew strike was bad for the airports operator. The Icelandic volcano was worse. And then there was the snow, for which BAA thought it had prepared well, only to discover it hadn't.
Wednesday 09 February 2011
The Co-operative Group is to create 1,700 new management jobs in its food stores over the next few months, the company announced today.
Tuesday 08 February 2011
Three power grid companies have been fined a combined £1m for failing to meet the three-month deadline for customer connections.
Monday 07 February 2011
Three power grid firms have been fined a combined £1 million for failing to meet the three-month deadline for customer connections, the energy watchdog announced today.
Thursday 03 February 2011
Barclaycard has come under fire over plans to move some operations overseas, with the loss of 285 jobs in the UK. The company said it proposed to move customer service work from sites in Wavertree, Northampton and Teesside as part of its programme of improving day-to-day operational efficiency.
Sunday 30 January 2011
Saturday 29 January 2011
Passengers at Manchester Airport will be met by holograms of staff from next week in a bid to reduce security queues.
Friday 28 January 2011
Passengers at Manchester Airport will be greeted by holograms of staff from next week in a bid to reduce security check queues.
Wednesday 26 January 2011
Monday 17 January 2011
Thousands of workers in Jobcentre Plus call centres are to stage a 48-hour strike this week in a row over working conditions and claims of "excessive monitoring", it was announced today.
Saturday 15 January 2011
Senior British politicians tell David Cameron: When dead children are being washed up on beaches – it's time to act
Britain to take more refugees as Cameron bows to pressure after more than 200,000 back our campaign
Jeremy Corbyn calls Osama bin Laden's killing a 'tragedy' - but was it taken out of context?
If these extraordinarily powerful images of a dead Syrian child washed up on a beach don't change Europe's attitude to refugees, what will?
If you're not already angry about the refugee crisis, here's a history lesson to remind you why you really should be
Theresa May says migrants should be banned from entering the UK unless they have jobs lined up
- 3 Make your voice heard: Sign The Independent's petition to welcome refugees
- 4 Refugee crisis: Aylan's life was full of fear - in death, he is part of 'humanity washed ashore'
- 5 German police forced to ask public to stop bringing donations for refugees arriving by train