As many as 14 million people are prepared to shift their bank accounts when new legislation comes into force next year, according to research out today.

You’ve found the perfect broadband deal for you at the perfect price, but is this deal too good to be true? It’s possible, purchasing a broadband connection can be fraught with hidden costs and charges just waiting to jump out at you and make that great deal seem not quite so great.

Scandal-hit Barclays has announced it is scrapping commission-based sales targets for frontline staff and will pay bonuses purely on customer satisfaction.

The message that consumers are fed up to the back teeth with the tedious and relentless sales pressure they face every time they contact their bank may at long last be getting through.

A railway company which was temporarily re-nationalised by the Government three years ago reported increased profits and an improvement in passenger satisfaction today.

Revenue and Customs is to recruit up to 1,000 extra staff to tackle delays in getting through to call centres.

The deal

The 999 emergency call system - the first of its kind in the world - celebrates its 75th anniversary tomorrow.

More than 20,000 graduates were out of work after leaving university last year, while thousands more took jobs as labourers, cleaners and road sweepers, figures show.

Many leading banks, insurers and energy companies are making existing customers pay to phone them while offering free numbers to new customers, a watchdog has found.

The top five directors of Nationwide Building Society enjoyed tasty pay rises this year, ensuring all of them took home more than a million pounds.

Scotland Yard detectives investigating phone hacking at the News of the World are examining the call records of four newly discovered Apple iPhones issued to senior executives at News International.

A six-hour Gatsby drama? It's not such a great evening out