Will the Post Office's foray into the current-account market really shake up the retail banking sector, as some experts are predicting?
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Monday 22 October 2012
As many as 14 million people are prepared to shift their bank accounts when new legislation comes into force next year, according to research out today.
Friday 12 October 2012
You’ve found the perfect broadband deal for you at the perfect price, but is this deal too good to be true? It’s possible, purchasing a broadband connection can be fraught with hidden costs and charges just waiting to jump out at you and make that great deal seem not quite so great.
Thursday 11 October 2012
Scandal-hit Barclays has announced it is scrapping commission-based sales targets for frontline staff and will pay bonuses purely on customer satisfaction.
Saturday 06 October 2012
The message that consumers are fed up to the back teeth with the tedious and relentless sales pressure they face every time they contact their bank may at long last be getting through.
Thursday 27 September 2012
A railway company which was temporarily re-nationalised by the Government three years ago reported increased profits and an improvement in passenger satisfaction today.
Friday 10 August 2012
Revenue and Customs is to recruit up to 1,000 extra staff to tackle delays in getting through to call centres.
Saturday 28 July 2012
Friday 29 June 2012
The 999 emergency call system - the first of its kind in the world - celebrates its 75th anniversary tomorrow.
Thursday 28 June 2012
More than 20,000 graduates were out of work after leaving university last year, while thousands more took jobs as labourers, cleaners and road sweepers, figures show.
Thursday 21 June 2012
Many leading banks, insurers and energy companies are making existing customers pay to phone them while offering free numbers to new customers, a watchdog has found.
Wednesday 20 June 2012
The top five directors of Nationwide Building Society enjoyed tasty pay rises this year, ensuring all of them took home more than a million pounds.
Monday 18 June 2012
Scotland Yard detectives investigating phone hacking at the News of the World are examining the call records of four newly discovered Apple iPhones issued to senior executives at News International.
Sunday 17 June 2012
Thursday 14 June 2012
A six-hour Gatsby drama? It's not such a great evening out
- 1 Stoke City investigate 'religious abuse' after 'pig's head is found in Kenwyne Jones' locker'
- 2 Gove’s lesson: spare the comma, spoil the child
- 3 Heading for America? Prepare for the longest US immigration queues ever
- 4 Grace Dent on TV: Extreme Couponing, My Strange Addiction, and Here Comes Honey Boo Boo, TLC
- 5 Join Ryanair! See the world! But we'll only pay you for nine months a year
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