Starbucks has come under fire from its customers after changing the terms of its loyalty scheme.

One of the UK's major energy suppliers offered a glimmer of hope for cash-strapped households today by announcing a cut in tariffs.

Parents who bought a certain batch of high chairs from Ikea are being urged to get in touch after several children were injured due to a faulty belt.

Darcy Willson-Rymer, the chief executive of embattled high street favourite Clinton Cards, is looking at revamping shop layouts and streamlining supply lines as part of his strategic review.

Lloyds Banking Group today named the Co-operative as its preferred choice to buy the 632 branches it is selling under European competition rules.

Complaints about the "big six" energy firms soared by 26% over the summer as hostility against the sector continued to mount, a watchdog said today.

In the mood for carols? If so, try the Bank of England tomorrow lunchtime, where Save Our Savers, which campaigns for higher interest rates, plans a sing-song to highlight its cause. Mind you, we can't promise traditional carols – the list we've been sent includes this take on Rudolph: "Mervyn, the red-nosed banker, Had a very nasty cold, Said he could cut inflation, Wish that we had all bought gold. All of the nation's savers, Used to cry and call him names, They never let poor Mervyn, Join in any saver's games."

Water firm Severn Trent has vowed to have more staff on hand this winter following a surge in complaints last year after the Arctic snap burst pipes.

US Outlook: Merck KGaA, a German pharmaceuticals company, is spitting chips because Merck & Co, its bigger US namesake and rival, has somehow managed to take over the facebook.com/merck page that it signed up for last year.

Ofcom has handed telecomms company TalkTalk a £3 million fine for billing customers for services they had not received.

The Rail Minister Theresa Villiers added to the growing list of ministerial media gaffes this week when she suggested that sacked call-centre workers in Newcastle relocate - to Mumbai.

Workers at the East Coast Rail call centre on Tyneside are facing redundancy. Their employer is moving the call centre to Mumbai, where costs are cheaper. But the blow will be cushioned, according to the Transport Secretary, Theresa Villiers, because these workers have the legal right to request a job at the new office.

Thousands of "bandit barriers" in post offices are to be ripped down in an overhaul of the network to make it more friendly to customers.