Up to 181,000 migrants who should have gone home over the past two years alone could still be in the UK illegally, figures showed today.

The private medical group Bupa has reported a 72 per cent plunge in profits after a difficult year in which jobs were slashed in the UK and customer numbers fell further.

Lloyds Banking Group has seen the level of customer complaints received grow by 14 per cent in the second half of 2010 alone, official figures show.

Outlook Bad luck certainly came in threes for BAA last year. The British Airways cabin crew strike was bad for the airports operator. The Icelandic volcano was worse. And then there was the snow, for which BAA thought it had prepared well, only to discover it hadn't.

The Co-operative Group is to create 1,700 new management jobs in its food stores over the next few months, the company announced today.

Three power grid companies have been fined a combined £1m for failing to meet the three-month deadline for customer connections.

Three power grid firms have been fined a combined £1 million for failing to meet the three-month deadline for customer connections, the energy watchdog announced today.

Barclaycard has come under fire over plans to move some operations overseas, with the loss of 285 jobs in the UK. The company said it proposed to move customer service work from sites in Wavertree, Northampton and Teesside as part of its programme of improving day-to-day operational efficiency.

Passengers at Manchester Airport will be met by holograms of staff from next week in a bid to reduce security queues.

Passengers at Manchester Airport will be greeted by holograms of staff from next week in a bid to reduce security check queues.

Thousands of workers in Jobcentre Plus call centres are to stage a 48-hour strike this week in a row over working conditions and claims of "excessive monitoring", it was announced today.