Michael O'Leary has admitted that Ryanair has an 'image problem'
Work will be outsourced to Capita and Tata Consultancy Services
Deal is expected to complete by early January
Soaring prices and poor customer service have contributed to a surge in complaints from energy customers - with npower receiving a higher rate of customer dissatisfaction than any other “big six” company.
Internet giant says it expected hundreds of the temporary staff would later be able to take up permanent jobs
Whether you fancy lounging on a beach or something a little more energetic, there are some great late holiday deals to be had
One member of cabin staff tried to deal with 300 travellers at Riyadh airport as others reportedly 'hid' in a back office
Britain’s biggest budget airline cancelled a late-night flight – then told passengers to wait 86 years and one day for a replacement.
Thanks to a new website automated call centre fury could be a thing of the past
Energy boss tells MPs that avoidance is because of 'simple UK accounting rule'
On last week’s edition of Stewart Lee’s Comedy Central stand-up comedy show, The Alternative Comedy Experience, deadpan Scottish stand-up David Kay joked about how he didn’t want to have his identity stolen as he was worried about losing his Tesco Clubcard points.
Npower has been rated the worst power supplier in Britain for the second year in a row.
It’s the hit guessing game which invites children to use their skills to solve a mystery. But a six-year-old girl left the games giant Hasbro struggling for an answer when she asked “why are there so many more boys than girls in Guess Who?”
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Things have changed in the 10 years since I last sat behind the wheel of a car
Ocado has apologised to customers after a systems failure forced it to cancel thousands of deliveries.