Life and Style

King has reportedly begun using their trademark to issue takedown notices

OFT tells firms to stop using misleading 'helpline' names

Businesses offering credit services must not mislead customers into believing they are a charity or government body by using names such as "helpline" or "debtline", the trading watchdog said today.

OFT halves BA fuel surcharge fine

A record fine imposed on British Airways for colluding with rival Virgin Atlantic on fuel surcharges was today cut by more than half to £58.5 million.

Fee-charging debt firms warned to stop pest texts

Dodgy debt advice firms are still targeting vulnerable people. But the OFT has warned them to stop.

Groupon vows to make changes after practices slammed by OFT

Discount website Groupon must ensure its deals are “accurate, honest and transparent”, after the trading watchdog uncovered “widespread” breaches of consumer protection rules.

Yes Loans' licence revoked

Payday loan firm Yes Loans has had its licence revoked after using "deceitful and oppressive business practices", the trading watchdog said today.

Watchdog to probe payday lenders

Britain's payday lenders are to be investigated by the consumer watchdog amid fears they are preying on those in financial trouble.

OFT boss warns banks of competition inquiry

Banks were yesterday warned that they could face a fresh investigation from competition watchdogs amid increasing concerns over the dominance of four big players.

Five Questions About: Extended warranties

How do extended warranties work?

Daily Mail boss warns against 'castrating' the newspaper industry

Viscount Rothermere, Daily Mail chairman, warned yesterday that fresh regulation stemming from the Leveson inquiry into the phone-hacking scandal at the News of the World must not be allowed to "castrate" the newspaper industry by restricting freedom of speech.

Simon Read: Shops have the green light to carry on making fat profits flogging costly cover

The Office of Fair Trading has resisted calls to introduce greater protection for consumers from expensive extended warranties. The watchdog should have banned the sale of the cover at the point-of-sale.

Dixons were one of the retailers deemed to be selling poor value warranties

A guaranteed rip-off? Shops forced to come clean on warranty deals

Stores to provide more information and launch comparison website

James Moore: D'oh! they're still buying extended warranties

Outlook The writers of the Simpsons once used a fondness for extended warranties to illustrate their anti-hero Homer's stupidity. And yet despite the things being about as useful a car without wheels, people are still buying. To such an extent that the Office of Fair Trading takes a close interest.

Businesses in extended warranty shake-up

Major UK electrical retailers are poised to avoid a major competition inquiry by overhauling their £1 billion-a-year sales of extended warranties.

Construction firm staff vote to strike

Workers at a leading construction firm have voted in favour of strike action in a long-running row over pay and conditions, it was announced tonight.

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