Life and Style

King has reportedly begun using their trademark to issue takedown notices

OFT tells firms to stop using misleading 'helpline' names

Businesses offering credit services must not mislead customers into believing they are a charity or government body by using names such as "helpline" or "debtline", the trading watchdog said today.

OFT halves BA fuel surcharge fine

A record fine imposed on British Airways for colluding with rival Virgin Atlantic on fuel surcharges was today cut by more than half to £58.5 million.

Fee-charging debt firms warned to stop pest texts

Dodgy debt advice firms are still targeting vulnerable people. But the OFT has warned them to stop.

Groupon vows to make changes after practices slammed by OFT

Discount website Groupon must ensure its deals are “accurate, honest and transparent”, after the trading watchdog uncovered “widespread” breaches of consumer protection rules.

Yes Loans' licence revoked

Payday loan firm Yes Loans has had its licence revoked after using "deceitful and oppressive business practices", the trading watchdog said today.

Watchdog to probe payday lenders

Britain's payday lenders are to be investigated by the consumer watchdog amid fears they are preying on those in financial trouble.

OFT boss warns banks of competition inquiry

Banks were yesterday warned that they could face a fresh investigation from competition watchdogs amid increasing concerns over the dominance of four big players.

Five Questions About: Extended warranties

How do extended warranties work?

Daily Mail boss warns against 'castrating' the newspaper industry

Viscount Rothermere, Daily Mail chairman, warned yesterday that fresh regulation stemming from the Leveson inquiry into the phone-hacking scandal at the News of the World must not be allowed to "castrate" the newspaper industry by restricting freedom of speech.

Simon Read: Shops have the green light to carry on making fat profits flogging costly cover

The Office of Fair Trading has resisted calls to introduce greater protection for consumers from expensive extended warranties. The watchdog should have banned the sale of the cover at the point-of-sale.

Dixons were one of the retailers deemed to be selling poor value warranties

A guaranteed rip-off? Shops forced to come clean on warranty deals

Stores to provide more information and launch comparison website

James Moore: D'oh! they're still buying extended warranties

Outlook The writers of the Simpsons once used a fondness for extended warranties to illustrate their anti-hero Homer's stupidity. And yet despite the things being about as useful a car without wheels, people are still buying. To such an extent that the Office of Fair Trading takes a close interest.

Businesses in extended warranty shake-up

Major UK electrical retailers are poised to avoid a major competition inquiry by overhauling their £1 billion-a-year sales of extended warranties.

Construction firm staff vote to strike

Workers at a leading construction firm have voted in favour of strike action in a long-running row over pay and conditions, it was announced tonight.

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Day In a Page

Burgundy, the River Rhone & Provence – MS Swiss Corona - seven nights from £999pp
Lake Maggiore, Orta and the Matterhorn – seven nights from £899pp
Sicily – seven nights from £939pp
Pompeii, Capri and the Bay of Naples - seven nights from £799pp
Istanbul Ephesus & Troy – six nights from £859pp
Mary Rose – two nights from £319pp
Kate Bush, Hammersmith Apollo music review: A preamble, then a coup de théâtre - and suddenly the long wait felt worth it

Kate Bush shows a voice untroubled by time

A preamble, then a coup de théâtre - and suddenly the long wait felt worth it
Robot sheepdog technology could be used to save people from burning buildings

The science of herding is cracked

Mathematical model would allow robots to be programmed to control crowds and save people from burning buildings
Tyrant: Is the world ready for a Middle Eastern 'Dallas'?

This tyrant doesn’t rule

It’s billed as a Middle Eastern ‘Dallas’, so why does Fox’s new drama have a white British star?
Rachael Lander interview: From strung out to playing strings

From strung out to playing strings

Award-winning cellist Rachael Lander’s career was almost destroyed by the alcohol she drank to fight stage fright. Now she’s playing with Elbow and Ellie Goulding
The science of saturated fat: A big fat surprise about nutrition?

A big fat surprise about nutrition?

The science linking saturated fats to heart disease and other health issues has never been sound. Nina Teicholz looks at how governments started advising incorrectly on diets
Emmys 2014 review: Can they genuinely compete with the Oscars

Can they genuinely compete with the Oscars?

The recent Emmy Awards are certainly glamorous, but they can't beat their movie cousins
On the road to nowhere: A Routemaster trip to remember

On the road to nowhere

A Routemaster trip to remember
Hotel India: Mumbai's Taj Mahal Palace leaves its darker days behind

Hotel India

Mumbai's Taj Mahal Palace leaves its darker days behind
10 best pencil cases

Back to school: 10 best pencil cases

Whether it’s their first day at school, uni or a new project, treat the student in your life to some smart stationery
Arsenal vs Besiktas Champions League qualifier: Gunners know battle with Turks is a season-defining fixture

Arsenal know battle with Besiktas is a season-defining fixture

Arsene Wenger admits his below-strength side will have to improve on last week’s show to pass tough test
Pete Jenson: Athletic Bilbao’s locals-only transfer policy shows success does not need to be bought

Pete Jenson: A Different League

Athletic Bilbao’s locals-only transfer policy shows success does not need to be bought
This guitar riff has been voted greatest of all time

The Greatest Guitar Riff of all time

Whole Lotta Votes from Radio 2 listeners
Britain’s superstar ballerina

Britain’s superstar ballerina

Alicia Markova danced... every night of the week and twice on Saturdays
Berlin's Furrie invasion

Berlin's Furrie invasion

2000 fans attended Eurofeurence
‘It was a tidal wave of terror’

‘It was a tidal wave of terror’

Driven to the edge by postpartum psychosis