Survey by Which? says respondents called the high street newsagent's stores 'messy' and 'expensive'
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Friday 15 April 2011
The books and stationery retailer WH Smith is seeing a "north south divide" at its travel shops, according to its chief executivem Kate Swann, as it delivered a small rise in half year profits to £64m.
Saturday 26 March 2011
HMV has put its Waterstone's chain of bookshops and the Canadian arm of its business up for sale as the struggling entertainment retailer opts for a break-up to cut its £130m debt.
Monday 14 March 2011
Wednesday 09 February 2011
WH Smith bolstered its high-street estate yesterday with the acquisition of 22 stores from the administrator of British Bookshops and Stationers.
Sunday 30 January 2011
Whenever I venture into a WH Smith shop, my heart sinks as the assistants are so miserable, their service sloppy and finding even the plainest of envelopes is a chore.
Thursday 27 January 2011
Thursday 13 January 2011
Curious goings-on at WH Smith, which is seeking permission from shareholders to make political donations of up to £100,000. The newsagent group's current policy is not to make any political donations at all, which is in tune with the prevailing mood among large corporations, most of which stopped making such gifts some years ago. The request is not going down well with corporate-governance groups – Pirc, for example, is urging shareholders to say no. But Smiths insists the term "political" is poorly defined in law and that it needs this vote to be sure some of the charitable donations it makes do not fall foul of the law. There will be no political donations, it promises.
Thursday 18 November 2010
Is he a new man?
Friday 12 November 2010
WHSmith, the book and stationery retailer, touted a "resilient" performance since September, but underlying sales fell at both its travel and high street divisions.
Sunday 24 October 2010
Friday 15 October 2010
Kate Swann, the chief executive of WH Smith, who is credited with turning around the once struggling retailer, is set to take home a £4m bonus this year after hitting a number of performance targets.
Monday 06 September 2010
Tim Waterstone, the founder of the bookshop chain that bears his name, is reportedly mulling a bid to buy back the stores if the current owner, HMV, fails to improve the business by next year. The bid would be valued at £100m or more.
Wednesday 18 August 2010
The retail and online weddings firm Confetti has become the latest wedding business to collapse into administration, potentially hitting the plans of up to 1,100 couples for their big day.
Wednesday 04 August 2010
Marks & Spencer has unveiled a former director at WHSmith as its finance director, ending a three month search. Alan Stewart, who is currently the finance director at Awas, the private equity-owned aircraft leasing company, will join by the end of October.
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