Can I get compensation for EgyptAir delay at Sharm el-Sheikh?

Have a question? Ask our expert Simon Calder

Direct flights from Britain to the Egyptian resort are currently suspended (Getty)

Q We were flying on EgyptAir from Sharm el-Sheikh to Cairo and onwards to Heathrow. The flight from Sharm el-Sheikh was nearly two hours late, and as a result we missed the connection at Cairo. We were put up in the airport Novotel and flown the next day. My daughter lost a day’s income. Can you advise what compensation we should go for, please?

Ian G

A As you know, the UK prohibits British airlines from flying to and from Egypt’s prime resort. This follows the tragedy in 2015 when a Russian aircraft crashed shortly after takeoff from Sharm el-Sheikh with the loss of 224 lives. The British government believes it was downed by a bomb placed on board at the Egyptian airport. Direct flights will not be permitted until security standards at Sharm el-Sheikh are improved to the satisfaction of the UK authorities. This is out of step with other European countries; there are many flights from Germany, Poland and Italy to Sharm el-Sheikh.