Cost of rental cars for travellers to Spain set to treble

 

British travellers to Spain risk seeing the cost of a rental car trebled by “hidden fuel charges”, researchers for Which? Travel have found.

The traditional model for car hire is that the vehicle is expected to be returned with same amount of fuel as when it was picked up: usually “out full, back full”, occasionally “out empty, back empty”. But with competition between rental companies intensifying, many firms in Spain have moved to an “out full, back empty” rule – with customers paying inflated rates for petrol or diesel that they may not be able to use.

A researcher in Malaga was told that the cheapest initial car-hire price including basic insurance was €30 from Goldcar, compared with €78 for Avis. But when fuel was added on arrival, the Goldcar price rose to €94. In order to use all the fuel in the Fiat 500, Which? Travel calculated it would be necessary to drive 140km every day for a week.

The magazine also found that the price used to calculate the value of the fuel was often inflated. A company called Record Spain, which provided the car booked through Holiday Autos, charged the equivalent of €1.98 per litre – one-third more than the price on Spanish forecourts.

Chris Gray of Which? Travel said: “No-frills airlines have their hidden card surcharges. In car hire, the hidden charge has become fuel. Consumers should not be in a position where booking a car rental commits them to paying an unavoidable charge with no refunds, with no idea how much the charge may be.”

Holiday Autos, the leading UK car-rental broker, tells customers: “At the booking stage of the online process, there is a sub-heading of 'important information'. Under this section you can locate the fuel conditions for the specific car-rental partner that will provide your car.”

One reader told the magazine that he was so determined not to give fuel back to the car-hire company that he drove 50km with the gauge on empty.

Road-safety campaigners have raised concerns that the policy could lead to holidaymakers running out of fuel on the motorway to a busy airport. A member of an online travel forum has suggested: “There is a good business opportunity for a tank-siphoning operation at each Spanish airport”.

News
Waitrose will be bringing in more manned tills
newsOverheard in Waitrose: documenting the chatter in 'Britain's poshest supermarket'
Life & Style
life
Arts & Entertainment
Jack Gleeson as Joffrey Baratheon in Game of Thrones
tv
Arts & Entertainment
Ken Loach (left) and Mike Leigh who will be going head to head for one of cinema's most coveted prizes at this year's Cannes Film Festival
filmKen Loach and Mike Leigh to fight it out for the Palme d'Or
VIDEO
Have you tried new the Independent Digital Edition iPad app?
Arts & Entertainment
Ian Anderson, the leader of British rock band Jethro Tull, (right) and British guitar player Martin Barre (left) perform on stage
musicJethro Tull frontman leads ‘prog rock’ revival
Sport
Gareth Bale dribbled from inside his own half and finished calmly late in the final to hand Real a 2-1 win at the Mestalla in Valencia
sport
Arts & Entertainment
Who laughs lass: Jenny Collier on stage
comedy... writes Jenny Collier, the comedian whose recent show was cancelled because there were 'too many women' on the bill
News
House proud: keeping up with the Joneses now extends to children's playhouses
newsLuxury playhouses now on the market for as much as £800
News
news
Extras
indybest
News
The academic, Annamaria Testa, has set out on her website a list of 300 English words that she says Italians ought to stop using
newsAcademic speaks out against 'Italianglo' - the use of English words in Italian language
Life & Style
tech
Arts & Entertainment
Ricky Gervais at a screening of 'Muppets Most Wanted' in London last month
tvRicky Gervais on the return of 'Derek' – and why he still ignores his critics
Sport
Luis Suarez of Liverpool celebrates his goal
sport
Arts & Entertainment
James Franco and Chris O'Dowd in Of Mice and Men on Broadway
theatreReview: Of Mice and Men, Longacre Theatre
Independent Travel Videos
Independent Travel Videos
Simon Calder in Amsterdam
Independent Travel Videos
Simon Calder in Giverny
Independent Travel Videos
Simon Calder in St John's
Independent Travel Videos
Independent
Travel Shop
the manor
Up to 70% off luxury travel
on city breaks Find out more
santorini
Up to 70% off luxury travel
on chic beach resorts Find out more
sardina foodie
Up to 70% off luxury travel
on country retreats Find out more
Have you tried new the Independent Digital Edition iPad app?
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

ES Rentals

    iJobs Job Widget
    iJobs Travel

    NGO and Community Development in Cambodia

    Unpaid: Kaya Responsible Travel: There are many small development projects in ...

    Sports coaching volunteer jobs

    Unpaid: Kaya Responsible Travel: Kaya Responsible Travel offer a variety of sp...

    Turtle Nesting and Coral Reef Conservation in Borneo

    Unpaid: Kaya Responsible Travel: Volunteer with Kaya in Borneo and work on a p...

    Elephant research project in Namibia

    Unpaid: Kaya Responsible Travel: If you have a passion for elephants and want ...

    Day In a Page

    Ricky Gervais: 'People are waiting for me to fail. If you think it's awful, then just don't watch it'

    Ricky Gervais: 'People are waiting for me to fail'

    As the second series of his divisive sitcom 'Derek' hits screens, the comedian tells James Rampton why he'll never bow to the critics who habitually circle his work
    Mad Men series 7, TV review: The suits are still sharp, but Don Draper has lost his edge

    Mad Men returns for a final fling

    The suits are still sharp, but Don Draper has lost his edge
    Google finds a lift into space will never get off the ground as there is no material strong enough for a cable from Earth into orbit

    Google finds a lift into space will never get off the ground

    Technology giant’s scientists say there is no material strong enough for a cable from Earth into orbit
    Westminster is awash with tales of young men being sexually harassed - but it's far from being just a problem in politics

    Is sexual harassment a fact of gay life?

    Westminster is awash with tales of young men being sexually harassed - but it's far from being just a problem in politics
    Moshi Monster creator Michael Acton Smith: The man behind a British success story

    Moshi Monster creator Michael Acton Smith

    Acton Smith launched a world of virtual creatures who took the real world by storm
    Kim Jong-un's haircut: The Independent heads to Ealing to try out the dictator's do

    Our journalist tries out Kim Jong-un's haircut

    The North Korean embassy in London complained when M&M Hair Academy used Kim Jong-un's image in the window. Curious, Guy Pewsey heads to the hair salon and surrenders to the clippers
    A History of the First World War in 100 moments: A forgotten naval victory in which even Nature played a part

    A History of the First World War in 100 moments

    A forgotten naval victory in which even Nature played a part
    Vespa rides on with launch of Primavera: Iconic Italian scooter still revving up millions of sales

    Vespa rides on with launch of the Primavera

    The Vespa has been a style icon since the 1950s and the release this month of its latest model confirms it has lost little of its lustre
    Record Store Day: Independent music shops can offer a tempting alternative to downloads

    Record Store Day celebrates independent music shops

    This Saturday sees a host of events around the country to champion the sellers of well-grooved wax
    Taunton's policy of putting philosophy at heart of its curriculum is one of secrets of its success

    Education: Secret of Taunton's success

    Taunton School, in Somerset, is one of the country's leading independent schools, says Richard Garner
    10 best smartphones

    10 best smartphones

    With a number of new smartphones on the market, we round up the best around, including some more established models
    Mickey Arthur: Aussie tells ECB to stick with Ashley Giles

    Mickey Arthur: Aussie tells ECB to stick with Ashley Giles

    The former Australia coach on why England must keep to Plan A, about his shock at their collapse Down Under, why he sent players home from India and the agonies of losing his job
    Homelessness: Why is the supported lodgings lifeline under threat?

    Why is the supported lodgings lifeline under threat?

    Zubairi Sentongo swapped poverty in Uganda for homelessness in Britain. But a YMCA scheme connected him with a couple offering warmth and shelter
    A History of the First World War in 100 Moments: When the world’s biggest shed took over Regent’s Park

    A History of the First World War in 100 Moments

    When the world’s biggest shed took over Regent’s Park
    The pain of IVF

    The pain of IVF

    As an Italian woman vows to keep the babies from someone else’s eggs, Julian Baggini ponders how the reality of childbirth is often messier than the natural ideal