Guests of London's hotels the least satisfied in Europe, Dresden the most
Wednesday 11 November 2009
The highest satisfaction levels among customers of Europe's hotels were reported in Dresden, Germany, while London's hotels suffer from the worst perception among 50 cities, according to the Reputation Rankings released November 10 by
international online travel agency Trivago.
The survey is based on 2.7 million online hotel reviews for 13,000 cities in 50 European cities.
Cities where the average price for a standard double room is high tend to help create the least satisfied customers, according to Trivago.
Major European cities such as Rome (37), Instanbul (38) and Paris (44) often fared poorly, while cities with populations under 200,000 dominated the top 10.
Hotel reputation ranking among European cities
The 15 top ranked
1. Dresden 81.4
2. Bruges 80.1
3. Bologna 78.7
4. Salzburg 78.6
5. Venice 78.1
6. Krakow 77.9
7. Malaga 77.7
8. Warsaw 77.52
9. Valencia 77.49
10. Riga 77.44
11. Florence 77.09
12. Vienna 77.08
13. Stockholm 77.0
14. Prague 76.8
15. Strasbourg 76.72
The 5 lowest ranked
46. Athens 72.7
47. Amsterdam 71.6
48. Copenhagen 71.3
49. Birmingham 71.0
50. London 69.9
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