Guests of London's hotels the least satisfied in Europe, Dresden the most

The highest satisfaction levels among customers of Europe's hotels were reported in Dresden, Germany, while London's hotels suffer from the worst perception among 50 cities, according to the Reputation Rankings released November 10 by international online travel agency Trivago.

The survey is based on 2.7 million online hotel reviews for 13,000 cities in 50 European cities.

Cities where the average price for a standard double room is high tend to help create the least satisfied customers, according to Trivago.

Major European cities such as Rome (37), Instanbul (38) and Paris (44) often fared poorly, while cities with populations under 200,000 dominated the top 10.

Hotel reputation ranking among European cities

The 15 top ranked

 1.  Dresden         81.4
 2.  Bruges           80.1
 3.  Bologna         78.7
 4.  Salzburg        78.6
 5.  Venice            78.1
 6.  Krakow          77.9
 7.  Malaga           77.7
 8.  Warsaw         77.52
 9.  Valencia         77.49
10. Riga               77.44
11. Florence         77.09
12. Vienna           77.08
13. Stockholm      77.0
14. Prague          76.8
15. Strasbourg    76.72

The 5 lowest ranked

46. Athens           72.7
47. Amsterdam     71.6
48. Copenhagen  71.3
49. Birmingham    71.0
50. London           69.9

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