Haneda sets standards for barrier-free airports

The universal design principles incorporated into the passenger areas at Haneda Airport's new international terminal have been acclaimed as world class and can serve as a blueprint for integrated "barrier-free" facilities in similar facilities around the world.

So much thought has gone into the design of the airport, which serves Tokyo, that it even has dedicated indoor toilet facilities for people who are accompanied by a guide dog.

Tokyo International Air Terminal Corp. said in a statement that it has endeavored to make the new terminal as user-friendly as possible, "incorporating the principles of universal design so that every customer can make use of our facilities easily and with peace of mind."

The operator of the airport set up a design committee in the earliest planning stages, including people with disabilities - ranging from wheelchair users to people with vision and hearing impairments - as well as representatives of airlines and railway companies that serve the airport.

One of the biggest debates was over the design of the toilets for people who need assistance from a helper. A problem the designers encountered was with automatic doors that open when the user approaches, but can also be triggered by the helper and expose the person on the toilet.

The panel eventually opted to use doors that are opened manually but are made of very lightweight material to make them easier to open and close.

Emergency buttons in the elevators are designed for people with hearing impairments and, because an intercom system cannot help them, airport employees trained in sign language are immediately dispatched to the elevator.

Similarly, the terminal's arrivals and departures boards use clearer fonts and larger text than are used in other airports, while information counters also have message boards for hearing-impaired travelers and staff to communicate. Maps of the facilities are also provided in braille

The terminal also has a number of state-of-the-art mobility carts to transfer people with physical disabilities, the elderly or people traveling with young people, while the airport is also the first in the world to incorporate boarding bridges that do not slope up or down for passengers.

The designers have also tried to make the experience of using the airport easier for other passengers, with 85 staff on hand at information counters, all of whom speak English and many also able to communicate in Chinese and Korean.

http://www.tokyo-airport-bldg.co.jp/en/

JR

Have you tried new the Independent Digital Edition apps?
Travel
ebookHow to enjoy the perfect short break in 20 great cities
Independent Travel Videos
Independent Travel Videos
Simon Calder in Amsterdam
Independent Travel Videos
Simon Calder in Giverny
Independent Travel Videos
Simon Calder in St John's
Independent Travel Videos
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

ES Rentals

    iJobs Job Widget
    iJobs Travel

    Recruitment Genius: Senior Bid Writer

    £25000 - £34000 per annum: Recruitment Genius: With offices in Manchester, Lon...

    Recruitment Genius: Membership Sales Advisor - OTE £20,000 Uncapped

    £15000 - £20000 per annum: Recruitment Genius: The fastest growing fitness cha...

    Guru Careers: Marketing Manager / Marketing Communications Manager

    £35-40k (DOE) + Benefits: Guru Careers: We are seeking a Marketing Communicati...

    Guru Careers: Membership Administrator

    £23K: Guru Careers: We're seeking an experienced Membership Administrator, to ...

    Day In a Page

    Syria civil war: Meet the military commander who says his soldiers will not rest until every inch of their war torn country is free of Islamist 'terrorists'

    ‘We won’t stop until Syria is back to normal’

    Near the front lines with Islamist-controlled towns where Assad’s troops were besieged just last month, Robert Fisk meets a commander confidently preparing his soldiers for battle
    The inside story of how Bill Clinton built a $2bn global foundation may undermine Hillary's chances

    The inside story of how Bill Clinton built a $2bn global foundation...

    ... and how it may undermine Hillary's chances in 2016
    12 best olive oils

    Extra-virgin, cold-press, early-harvest, ultra-premium: 12 best olive oils

    Choosing an olive oil is a surprising minefield. Save yourself the hassle with our handy guide
    Sepp Blatter resignation: The beginning of Fifa's long road to reform?

    Does Blatter's departure mean Fifa will automatically clean up its act?

    Don't bet on it, says Tom Peck
    Charles Kennedy: The baby of the House who grew into a Lib Dem giant

    The baby of the House who grew into a Lib Dem giant

    Charles Kennedy was consistently a man of the centre-left, dedicated to social justice, but was also a champion of liberty and an opponent of the nanny-state, says Baroness Williams
    Syria civil war: The harrowing testament of a five-year-old victim of this endless conflict

    The harrowing testament of a five-year-old victim of Syria's endless civil war

    Sahar Qanbar lost her mother and brother as civilians and government soldiers fought side by side after being surrounded by brutal Islamist fighters. Robert Fisk visited her
    The future of songwriting: How streaming is changing everything we know about making music

    The future of songwriting

    How streaming is changing everything we know about making music
    William Shemin and Henry Johnson: Jewish and black soldiers receive World War I Medal of Honor amid claims of discrimination

    Recognition at long last

    Jewish and black soldiers who fought in WWI finally receive medals after claims of discrimination
    Beating obesity: The new pacemaker which helps over-eaters

    Beating obesity

    The new pacemaker which helps over-eaters
    9 best women's festival waterproofs

    Ready for rain: 9 best women's festival waterproofs

    These are the macs to keep your denim dry and your hair frizz-free(ish)
    Cycling World Hour Record: Nervous Sir Bradley Wiggins ready for pain as he prepares to go distance

    Wiggins worried

    Nervous Sir Bradley ready for pain as he prepares to attempt cycling's World Hour Record
    Liverpool close in on Milner signing

    Liverpool close in on Milner signing

    Reds baulk at Christian Benteke £32.5m release clause
    On your feet! Spending at least two hours a day standing reduces the risk of heart attacks, cancer and diabetes, according to new research

    On your feet!

    Spending half the day standing 'reduces risk of heart attacks and cancer'
    With scores of surgeries closing, what hope is there for the David Cameron's promise of 5,000 more GPs and a 24/7 NHS?

    The big NHS question

    Why are there so few new GPs when so many want to study medicine?
    Big knickers are back: Thongs ain't what they used to be

    Thongs ain't what they used to be

    Big knickers are back