OFT challenges Ryanair over new booking charges
Thursday 29 November 2012
Fair trading officials today clashed with Ryanair over the reason the Irish airline gave for introducing extra charges for its passengers.
Ryanair said it was bringing in a 2% processing fee on all new credit card bookings made from tomorrow.
The no-frills carrier, which is also scrapping exemptions from its £6 website administration fee, said it was introducing the £2 fee "in order to comply with the UK Office of Fair Trading's (OFT) recent ruling on credit card fees".
But the OFT said: "We have not required any airline to introduce new payment charges, increase their credit card charges or scrap any discounts they wish to offer."
The OFT added: "We took action to make sure that debit card charges are included in the headline price and credit card charges are transparent and not sprung on shoppers towards the end of the booking process."
Those using Ryanair's "cash passport" scheme in Ireland, Germany and Spain will be able to avoid administration fees until February 1, February 15 and March 21 2013 respectively.
Ryanair said it was continuing to "deliver the lowest fares and a no-fuel surcharges guarantee to all our passengers", and that customers could avoid credit card fees by paying with a debit card.
The Independent travel offers: Discover a world of inspiring destinations
Culinary experts in The Netherlands thought it was 'fresh' and 'tasty'
Of all the computers Apple has ever made there’s only one that Steve Jobs had to sell his car to finance
Actress sees off speculation about her face in an amazing way
Marvel has released first teaser trailer week early after it leaked online
The sound of Goodfellas mafioso Frankie Carbone demanding $250m in “damages” would be chilling enough on film, let alone in real life.
£30 - 50k (DOE) + Benefits: Guru Careers: We are seeking a SCRUM Master to joi...
£13,520: Recruitment Genius: As this role can be customer facing at times, the...
£50000 - £60000 per annum: Sauce Recruitment: A successful entertainment, even...
£25000 - £30000 per annum + benefits: Ashdown Group: A fantastic opportunity h...