OFT challenges Ryanair over new booking charges
Thursday 29 November 2012
Fair trading officials today clashed with Ryanair over the reason the Irish airline gave for introducing extra charges for its passengers.
Ryanair said it was bringing in a 2% processing fee on all new credit card bookings made from tomorrow.
The no-frills carrier, which is also scrapping exemptions from its £6 website administration fee, said it was introducing the £2 fee "in order to comply with the UK Office of Fair Trading's (OFT) recent ruling on credit card fees".
But the OFT said: "We have not required any airline to introduce new payment charges, increase their credit card charges or scrap any discounts they wish to offer."
The OFT added: "We took action to make sure that debit card charges are included in the headline price and credit card charges are transparent and not sprung on shoppers towards the end of the booking process."
Those using Ryanair's "cash passport" scheme in Ireland, Germany and Spain will be able to avoid administration fees until February 1, February 15 and March 21 2013 respectively.
Ryanair said it was continuing to "deliver the lowest fares and a no-fuel surcharges guarantee to all our passengers", and that customers could avoid credit card fees by paying with a debit card.
The Independent travel offers: Discover a world of inspiring destinations
- 2 The West has it totally wrong on Lee Kuan Yew
- 3 #FreeTheNipple: Women in Iceland bare breasts in solidarity with trolled student
- 4 Scientists have discovered a simple way to cook rice that dramatically cuts the calories
Nigel Farage brands LGBT activists 'filth' and 'scum' and accuses them of scaring away his children after they invade his local pub
Ukip supporters are 55 or older, white and socially conservative, finds British Social Attitudes Report
JK Rowling responds to fan tweeting she 'can't see' Dumbledore being gay
Russia threatens Denmark with nuclear weapons if it tries to join Nato defence shield
Jeremy Clarkson sacked live: Alan Yentob 'wouldn't rule out' ex Top Gear host's BBC return
Germanwings plane crash live: Co-pilot Andreas Lubitz wanted to 'do something people would remember him for'
£24,000 pa, plus benefits: SFL Group: Looking for a hard-working and self-moti...
£16000 - £17000 per annum: Recruitment Genius: This rapidly expanding travel c...
£24000 - £28000 per annum: Recruitment Genius: Do you have a strong record of ...
£24000 - £28000 per annum: Recruitment Genius: You will have demonstrable unde...