OFT challenges Ryanair over new booking charges
Thursday 29 November 2012
Fair trading officials today clashed with Ryanair over the reason the Irish airline gave for introducing extra charges for its passengers.
Ryanair said it was bringing in a 2% processing fee on all new credit card bookings made from tomorrow.
The no-frills carrier, which is also scrapping exemptions from its £6 website administration fee, said it was introducing the £2 fee "in order to comply with the UK Office of Fair Trading's (OFT) recent ruling on credit card fees".
But the OFT said: "We have not required any airline to introduce new payment charges, increase their credit card charges or scrap any discounts they wish to offer."
The OFT added: "We took action to make sure that debit card charges are included in the headline price and credit card charges are transparent and not sprung on shoppers towards the end of the booking process."
Those using Ryanair's "cash passport" scheme in Ireland, Germany and Spain will be able to avoid administration fees until February 1, February 15 and March 21 2013 respectively.
Ryanair said it was continuing to "deliver the lowest fares and a no-fuel surcharges guarantee to all our passengers", and that customers could avoid credit card fees by paying with a debit card.
Missing Malaysia Airlines flight MH370 Q&A: What do we know about what happened?
Ljubljana: Capital idea for a spring break
In pictures: The beauty of Hong Kong
Justice for Britain's former slave colonies? Caribbean leaders to ask the UK for apologies, repatriation and debt cancellation
Malaysia Airlines MH370: the missing aircraft, and what investigators will be looking for
- 1 Boy George: Bad karma
- 2 Grace Dent: Who cares if she spells it Barraco Barner? Gemma Worrall is more employable than some bookish arts graduate
- 3 First Kiss video: Filmmaker gets 20 strangers to make out on YouTube with awkward results
- 4 Rampaging elephant smashes up house but then 'saves crying baby trapped under debris'
- 5 Ian Wright breaks down in ITV documentary charting his rise to Arsenal and England striker
Britain's top vet sparks controversy with call for ban on slashing animals' throats in 'ritual' slaughters for halal and kosher meat products
Exclusive: Impact of immigrants on British workers ‘negligible’
Katie Hopkins continues campaign to become Britain's most hated talking head with poorly timed Bob Crow tweet
No EU referendum under Labour: Ed Miliband to reveal that vote on membership is ‘unlikely’ in next Parliament if party wins power
Grace Dent: Who cares if she spells it Barraco Barner? Gemma Worrall is more employable than some bookish arts graduate
Ukraine crisis: Russia pledges to 'retaliate against sanctions' as Ukrainian president says Crimea vote will not be recognised
£30000 - £35000 per annum: Flight Centre Limited: Exceptional opportunity for ...
£23000 - £27000 per annum + Award-Winning Benefits: Flight Centre Limited: Exc...
£25000 - £50000 per annum + Benefits: Corporate Traveller: Opportunity for a B...
£20000 - £45000 per annum + Benefits: Corporate Traveller: We're looking for t...