Ryanair set to charge £5 for online check-in
Thursday 14 May 2009
Ryanair passengers face a £5 charge per flight to print out their tickets at home as part of moves to abolish check-in desks and increase revenues. The policy replaces Ryanair's practice of offering free online ticketing and charging anyone who opted for face-to-face check-in £10.
In future, anyone who arrives at the airport without a pre-printed check-in card will have to pay a £40 "boarding card re-issue fee". In-built restrictions to the online ticketing system mean many customers will be unable to print their tickets when they book, raising the chances for penalty charges from customers who think they have completed the process.
Ryanair says its system won't allow customers booking more than 15 days before their flight, or within four hours of one, to check in at that time. so those who book farther in advance will have to revisit the website nearer the time of their trip to check in.
The EU has forced Ryanair to change the way it lists the costs of its tickets to include taxes and some – but not all – fees up front. Advertised "free" tickets can still end up costing £20 to £80. For example, Ryanair adds £10 or more to each round-trip ticket if it is purchased with normal credit or debit cards, making the charge almost impossible to avoid, but this cost is omitted from the initial price.
The airline defends this practice because it offers free booking to holders of a restrictive, ill-marketed Visa Electron card that is unavailable in major countries.
- 1 Easter egg hunt horror as mother finds dead body under deck of house
- 2 'Natural' energy drink banned for containing erectile dysfunction drug
- 3 A bottle of wine a day is not bad for you and abstaining is worse than drinking, scientist claims
- 4 Loch Ness Monster found on Apple Maps?
- 5 How We Met: Alison Moyet & Emma Kennedy: 'I knew we'd be friends because she was happy to make a prat of herself'
The food poverty scandal that shames Britain: Nearly 1m people rely on handouts to eat – and benefit reforms may be to blame
Scottish independence: It is the English who should be on their knees, begging the Scots to vote ‘No’
Nigel Farage fatigue? Half of voters ‘immune’ to Ukip’s appeal
'Sinful': Video of British Muslims dancing to Pharrell Williams's hit Happy comes under attack
Nigel Farage: I’m taking on the status quo, and the Establishment’s fighting back
Refugee facing deportation from Sweden saved by fellow passengers refusing to let plane leave
Unpaid: Kaya Responsible Travel: There are many small development projects in ...
Unpaid: Kaya Responsible Travel: Kaya Responsible Travel offer a variety of sp...
Unpaid: Kaya Responsible Travel: Volunteer with Kaya in Borneo and work on a p...
Unpaid: Kaya Responsible Travel: If you have a passion for elephants and want ...