Npower fined £2m by energy regulator for poor customer service

Npower became the second "big six" energy provider to be fined for poor customer service this year, as Ofgem imposed a £2m penalty on the gas and electricity supplier.

Energy supplier Npower has been fined £2 million by regulator Ofgem for mishandling customer complaints

Energy supplier Npower fined £2m by regulators

Energy supplier Npower has been fined £2 million by regulator Ofgem for mishandling customer complaints.

Stephen Foley: Now Hewlett-Packard has decided it will not divest, it must decide that it will invest

US Outlook: The "data-driven evaluation" to which Hewlett-Packard has belatedly subjected the proposed spin-off of its personal computer business, probably did not need to go further than measuring the share-price decline on the day it was announced. It was 20 per cent.

Win one of five EcoManagers from EDF Energy

The EcoManager is a wireless appliance controller exclusive to EDF Energy that indicates the cost of running connected appliances and also lets you turn them off from one location at the touch of a button, helping you to save money and carbon.

Gold inspired to go Green

EDF Energy’s Team Green Britain Ambassador, Olympian Victoria Pendleton, has been inspired to become a sustainability champion

Getting Britain back on its bikes

EDF Energy is supporting Team Green Britain Bike Week, encouraging more people to enjoy cycling more often

Inspired to create a lower carbon future

There are now over a million people who are part of EDF Energy’s Team Green Britain

Plug in, charge up and go

Electric vehicles are the low-cost solution to modern living

Win a trip on the EDF Energy London Eye - 50 tickets to be won

EDF Energy, Britain’s largest producer of low carbon electricity, is the first Sustainability Partner to the London 2012 Olympic and Paralympic Games. Their vision is for a lower carbon London ahead of London 2012 and their three year partnership to power the London Eye is an exciting step towards this.

Regulator allows electricity firms to raise prices

The energy regulator Ofgem appeared to have forestalled a revolt by regional electricity companies yesterday after it ruled that they could increase prices for connecting customers to the local power grid.

Ofgem gives power firms a better deal

An energetic way to learn about your money matters

Financial education received two boosts this week - a grant to voluntary organisations and the award of prizes for a schools investment competition using real money.

EDF opens final salary pension scheme

Latest stories from i100
Career Services

Day In a Page

A
Independent Travel
Pompeii, Capri & the Bay of Naples
Seven Cities of Italy
Burgundy, the River Rhone & Provence
Prague, Budapest and Vienna
Lake Garda
Minoan Crete and Santorini
Prices correct as of 1 May 2015
Fishing for votes with Nigel Farage: The Ukip leader shows how he can work an audience as he casts his line to the disaffected of Grimsby

Fishing is on Nigel Farage's mind

Ukip leader casts a line to the disaffected
Who is bombing whom in the Middle East? It's amazing they don't all hit each other

Who is bombing whom in the Middle East?

Robert Fisk untangles the countries and factions
China's influence on fashion: At the top of the game both creatively and commercially

China's influence on fashion

At the top of the game both creatively and commercially
Lord O’Donnell: Former cabinet secretary on the election and life away from the levers of power

The man known as GOD has a reputation for getting the job done

Lord O'Donnell's three principles of rule
Rainbow shades: It's all bright on the night

Rainbow shades

It's all bright on the night
'It was first time I had ever tasted chocolate. I kept a piece, and when Amsterdam was liberated, I gave it to the first Allied soldier I saw'

Bread from heaven

Dutch survivors thank RAF for World War II drop that saved millions
Britain will be 'run for the wealthy and powerful' if Tories retain power - Labour

How 'the Axe' helped Labour

UK will be 'run for the wealthy and powerful' if Tories retain power
Rare and exclusive video shows the horrific price paid by activists for challenging the rule of jihadist extremists in Syria

The price to be paid for challenging the rule of extremists

A revolution now 'consuming its own children'
Welcome to the world of Megagames

Welcome to the world of Megagames

300 players take part in Watch the Skies! board game in London
'Nymphomaniac' actress reveals what it was really like to star in one of the most explicit films ever

Charlotte Gainsbourg on 'Nymphomaniac'

Starring in one of the most explicit films ever
Robert Fisk in Abu Dhabi: The Emirates' out-of-sight migrant workers helping to build the dream projects of its rulers

Robert Fisk in Abu Dhabi

The Emirates' out-of-sight migrant workers helping to build the dream projects of its rulers
Vince Cable interview: Charging fees for employment tribunals was 'a very bad move'

Vince Cable exclusive interview

Charging fees for employment tribunals was 'a very bad move'
Iwan Rheon interview: Game of Thrones star returns to his Welsh roots to record debut album

Iwan Rheon is returning to his Welsh roots

Rheon is best known for his role as the Bastard of Bolton. It's gruelling playing a sadistic torturer, he tells Craig McLean, but it hasn't stopped him recording an album of Welsh psychedelia
Russell Brand's interview with Ed Miliband has got everyone talking about The Trews

Everyone is talking about The Trews

Russell Brand's 'true news' videos attract millions of viewers. But today's 'Milibrand' interview introduced his resolutely amateurish style to a whole new crowd
Morne Hardenberg interview: Cameraman for BBC's upcoming show Shark on filming the ocean's most dangerous predator

It's time for my close-up

Meet the man who films great whites for a living