Npower fined £2m by energy regulator for poor customer service

Npower became the second "big six" energy provider to be fined for poor customer service this year, as Ofgem imposed a £2m penalty on the gas and electricity supplier.

Energy supplier Npower has been fined £2 million by regulator Ofgem for mishandling customer complaints

Energy supplier Npower fined £2m by regulators

Energy supplier Npower has been fined £2 million by regulator Ofgem for mishandling customer complaints.

Stephen Foley: Now Hewlett-Packard has decided it will not divest, it must decide that it will invest

US Outlook: The "data-driven evaluation" to which Hewlett-Packard has belatedly subjected the proposed spin-off of its personal computer business, probably did not need to go further than measuring the share-price decline on the day it was announced. It was 20 per cent.

Win one of five EcoManagers from EDF Energy

The EcoManager is a wireless appliance controller exclusive to EDF Energy that indicates the cost of running connected appliances and also lets you turn them off from one location at the touch of a button, helping you to save money and carbon.

Gold inspired to go Green

EDF Energy’s Team Green Britain Ambassador, Olympian Victoria Pendleton, has been inspired to become a sustainability champion

Getting Britain back on its bikes

EDF Energy is supporting Team Green Britain Bike Week, encouraging more people to enjoy cycling more often

Inspired to create a lower carbon future

There are now over a million people who are part of EDF Energy’s Team Green Britain

Plug in, charge up and go

Electric vehicles are the low-cost solution to modern living

Win a trip on the EDF Energy London Eye - 50 tickets to be won

EDF Energy, Britain’s largest producer of low carbon electricity, is the first Sustainability Partner to the London 2012 Olympic and Paralympic Games. Their vision is for a lower carbon London ahead of London 2012 and their three year partnership to power the London Eye is an exciting step towards this.

Regulator allows electricity firms to raise prices

The energy regulator Ofgem appeared to have forestalled a revolt by regional electricity companies yesterday after it ruled that they could increase prices for connecting customers to the local power grid.

Ofgem gives power firms a better deal

An energetic way to learn about your money matters

Financial education received two boosts this week - a grant to voluntary organisations and the award of prizes for a schools investment competition using real money.

EDF opens final salary pension scheme

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news The Godfather Part II actor has an estimated wealth of over $200m
Arts and Entertainment
Fearne Cotton is leaving Radio 1 after a decade
radio The popular DJ is leaving for 'family and new adventures'
Sport
Robbie Savage will not face a driving ban
football'Mr Marmite' faced the possibility of a 28-day ban
Voices
voices
Life and Style
Nearly half of all young people in middle and high income countries were putting themselves at risk of tinnitus and, in extreme cases, irreversible hearing loss
health
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It was only when he left his post Tony Blair's director of communications that Alastair Campbell has published books
people The most notorious spin doctor in UK politics has reinvented himself
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Independent Travel
Pompeii, Capri & the Bay of Naples
Seven Cities of Italy
Burgundy, the River Rhone & Provence
Prague, Budapest and Vienna
Lake Garda
3.	Provence 6 nights B&B by train from £599pp
Prices correct as of 20 February 2015
HIV pill: Scientists hail discovery of 'game-changer' that cuts the risk of infection among gay men by 86%

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Time to play God

Welcome to the 'Anthropocene', the human epoch where we may need to redefine nature itself
MacGyver returns, but with a difference: Handyman hero of classic 1980s TV series to be recast as a woman

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Boys to men

The Backstreet Boys might be middle-aged, married and have dodgy knees, but a heartfelt documentary reveals they’re not going gently into pop’s good night
Crufts 2015: Should foreign dogs be allowed to compete?

Crufts 2015

Should foreign dogs be allowed to compete?
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Monaco: the making of Wenger

Jack Pitt-Brooke speaks to former players and learns the Frenchman’s man-management has always been one of his best skills
Cricket World Cup 2015: Chris Gayle - the West Indies' enigma lives up to his reputation

Chris Gayle: The West Indies' enigma

Some said the game's eternal rebel was washed up. As ever, he proved he writes the scripts by producing a blistering World Cup innings
In Ukraine a dark world of hybrid warfare and murky loyalties prevails

In Ukraine a dark world of hybrid warfare

This war in the shadows has been going on since the fall of Mr Yanukovych
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Homage or plagiarism?

'Birdman' shares much DNA with Woody Allen's 'Bullets Over Broadway'
Broadchurch ends as damp squib not even David Tennant can revive

A damp squib not even David Tennant can revive

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Inside the mansion of Germany's 'Bishop of Bling'

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