Voices

If you pay £6 to go to Prague on RyanAir, what do you expect?

Chinese luxury shoppers seek home comforts

Wealthy Chinese shoppers are beginning to ditch European shopping trips for Asian spending sprees.

Tomorrow is the FSA's final day

Julian Knight: Changing of the regulator guard ought to be good news for consumers

On Monday, the Financial Services Authority ceases to exist, to be replaced by the Financial Conduct Authority. The offices will be the same and the overwhelming majority of personnel remain.

One in four families cutting back on energy bills to pay rent or mortgage

Four out of 10 families with children have cut down on food spend to pay housing costs

Fastest growth posted by Sainsbury's

The supermarket chain Sainsbury's has emerged as the fastest-growing of the big four grocers so far this year, putting rivals Tesco, Asda and Morrisons in the shade.

Charges: Stop firms hiding unfair fees in the small print

Annoyed by hidden charges? I am. When I buy flights or tickets to concerts or football matches I expect to pay the advertised rate. But you never do. There’s always an “admin fee”, “booking charge” or even “credit card surcharge” added on top. It’s sneaky and misleading.

European regulators scrutinise Apple's demands on networks selling iPhone and iPad

The demands made by Apple on networks selling its iPhone and iPad devices are being scrutinised by European regulators.

European regulators scrutinise Apple's demands on networks selling iPhone and iPad

The demands made by Apple on networks selling its iPhone and iPad devices are being scrutinised by European regulators.

Next warns of tough times ahead for retailers

Lord Wolfson, chief executive of Next, has warned of another year of “subdued” trading for the retail sector after the fashion chain delivered a healthy uplift in annual profits.

Marketing: Get your hands off my man cave

Ranging from a tiny spare room decked out with games machines to a vast basement of metal work tool memorabilia, man caves are the personal spaces us guys retreat to be away from women and all things girly.

Companies that hide charges in small print should be taken to court, says Law Commission

Companies which tuck away hidden charges in the small print should face being taken to court, the Law Commission has recommended.

Simon Read: help us George, consumers say ahead of budget

The cost of household bills has soared by a quarter in the past five years, according to research by uSwitch.

Google fined $7m for Street View snooping

Google has acknowledged that it violated people’s privacy by "snooping" on personal data via wi-fi during its Street View mapping project.

Consumers fear call-centre security lapses

British consumers are living in fear of security breaches in firms they deal with on a daily basis, a new survey suggests.

In good shape: Pure Gym plans 30 new sites

Pure Gym is to more than double its number of outlets in London this year, as the low-cost gym operator seeks to raise funds to drive its rapid expansion across the UK. 

Letting agents are failing to disclose fees properly, claims report

An investigation by Which? suggests that major letting agents are acting unlawfully by not being upfront about the fees charged to clients

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World Cup 2014
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Rihanna celebrates Germany's win
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Sheeran arrives at the 56th annual Grammy Awards earlier this year
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Rio Ferdinand, Alan Shearer, Alan Hansen and Gary Lineker during Hansen's final broadcast
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Brendan O'Carroll has brought out his female alter-ego Agnes Brown for Mrs Brown's Boys D'Movie
filmComedy holds its place at top of the UK box office
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Ian Thorpe has thanked his supporters after the athlete said in an interview that he is gay
people
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Professor Kathy Willis will showcase plants from the Royal Botanic Gardens at Kew
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TV The follow-up documentary that has got locals worried
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Eminem's daughter Hailie has graduated from high school
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Iraq crisis: How Saudi Arabia helped Isis take over the north of the country

How Saudi Arabia helped Isis take over northern Iraq

A speech by an ex-MI6 boss hints at a plan going back over a decade. In some areas, being Shia is akin to being a Jew in Nazi Germany, says Patrick Cockburn
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The evolution of Andy Serkis

First Gollum, then King Kong - now the actor is swinging through the trees in Dawn of the Planet of the Apes
You thought 'Benefits Street' was controversial: Follow-up documentary 'Immigrant Street' has got locals worried

You thought 'Benefits Street' was controversial...

Follow-up documentary 'Immigrant Street' has got locals worried
Refugee children from Central America let down by Washington's high ideals

Refugee children let down by Washington's high ideals

Democrats and Republicans refuse to set aside their differences to cope with the influx of desperate Central Americas, says Rupert Cornwell
Children's books are too white, says Laureate

Children's books are too white, says Laureate

Malorie Blackman appeals for a better ethnic mix of authors and characters and the illustrator Quentin Blake comes to the rescue
Blackest is the new black: Scientists have developed a material so dark that you can't see it...

Blackest is the new black

Scientists have developed a material so dark that you can't see it...
Matthew Barzun: America's diplomatic dude

Matthew Barzun: America's diplomatic dude

The US Ambassador to London holds 'jeans and beer' gigs at his official residence – it's all part of the job, he tells Chris Green
Meet the Quantified Selfers: From heart rates to happiness, there is little this fast-growing, self-tracking community won't monitor

Meet the 'Quantified Selfers'

From heart rates to happiness, there is little this fast-growing, self-tracking community won't monitor
Madani Younis: Five-star reviews are just the opening act for British theatre's first non-white artistic director

Five-star reviews are just the opening act for British theatre's first non-white artistic director

Madani Younis wants the neighbourhood to follow his work as closely as his audiences do
Mrs Brown and her boys: are they having a laugh?

Mrs Brown and her boys: are they having a laugh?

When it comes to national stereotyping, the Irish – among others – know it can pay to play up to outsiders' expectations, says DJ Taylor
Gavin Maxwell's bitter legacy: Was the otter man the wildlife champion he appeared to be?

Otter man Gavin Maxwell's bitter legacy

The aristocrat's eccentric devotion to his pets inspired a generation. But our greatest living nature writer believes his legacy has been quite toxic
Joanna Rowsell: The World Champion cyclist on breaking her collarbone, shattering her teeth - and dealing with alopecia

Joanna Rowsell: 'I wear my wig to look normal'

The World Champion cyclist on breaking her collarbone, shattering her teeth - and dealing with alopecia
Bill Granger recipes: Our chef gives raw ingredients a lift with his quick marinades

Bill Granger's quick and delicious marinades

Our chef's marinades are great for weekend barbecuing, but are also a delicious way of injecting flavour into, and breaking the monotony of, weekday meals
Germany vs Argentina World Cup 2014 preview: Why Brazilians don't love their neighbours Argentina any more

Anyone but Argentina – why Brazilians don’t love their neighbours any more

The hosts will be supporting Germany in today's World Cup final, reports Alex Bellos
The Open 2014: Time again to ask that major question - can Lee Westwood win at last?

The Open 2014

Time again to ask that major question - can Lee Westwood win at last?