Most people feel they have "little or no control" over what they pay for in the majority of public services that are fundamental to the cost of living, new research out tomorrow will show.
The law will enable consumers to get a full refund for faulty goods that have not been repaired properly
Npower breached sales rules covering how energy deals can be sold on the doorstep and over the phone
The new charger has been proposed by the IEC, a technological standards watchdog who want to cut down on e-waste and save consumers money
The housing market is capable of overheating with little warning, a senior Bank of England official said on Friday, amid rising concerns that the Government’s mortgage subsidies could be inflating a fresh property bubble.
Major overhaul aims to make telephone call charges and dialling codes clearer
Gamers received the handheld console instead of a game, but retailer Zavvi has threatened them with 'legal remedies'
It's party season, and smooth hair is de rigueur. But the devices are causing serious burns
Sony's rival to the Xbox One has now launched worldwide; the two titans of home gaming will now go head-to-head over Christmas
Around 12 pence in every £1 of consumers' Christmas shopping this year will be spent online, according to forecasts by the body which oversees payments in the UK.
Royal Mail came under fire from the industry regulator today for missing performance targets, including failing to deliver enough first-class letters on time.
The energy watchdog Ofgem waded into the controversy around household energy bills today by forcing Britain’s local electricity network operators to do more to lower costs for consumers.
The latest innovation in hard drive technology has taken years to perfect but means quieter, more energy efficient hard drives that fit more data in the same space
An Ofcom consultation suggests fees paid by mobile phone networks could quadruple
Labour plans to rein in energy lobbyists as analysis shows ministers have met with energy giants five times more often than with consumer groups
Energy companies are in for a tough ride if they don't listen to consumers