The law will enable consumers to get a full refund for faulty goods that have not been repaired properly
Npower breached sales rules covering how energy deals can be sold on the doorstep and over the phone
The new charger has been proposed by the IEC, a technological standards watchdog who want to cut down on e-waste and save consumers money
A payday loan firm that persistently bombarded people with spam texts encouraging them to borrow money to have a night out has been fined £175,000.
Major overhaul aims to make telephone call charges and dialling codes clearer
Gamers received the handheld console instead of a game, but retailer Zavvi has threatened them with 'legal remedies'
It's party season, and smooth hair is de rigueur. But the devices are causing serious burns
Brightest Flashlight Free had more than 50 milllion downloads but its developers were charged by the FTC for 'deceiving consumers'
Around 12 pence in every £1 of consumers' Christmas shopping this year will be spent online, according to forecasts by the body which oversees payments in the UK.
Royal Mail came under fire from the industry regulator today for missing performance targets, including failing to deliver enough first-class letters on time.
The energy watchdog Ofgem waded into the controversy around household energy bills today by forcing Britain’s local electricity network operators to do more to lower costs for consumers.
Deal is expected to complete by early January
An Ofcom consultation suggests fees paid by mobile phone networks could quadruple
Labour plans to rein in energy lobbyists as analysis shows ministers have met with energy giants five times more often than with consumer groups
Energy companies are in for a tough ride if they don't listen to consumers
British Telecom has been handed a taxpayer “subsidy” of almost £1.2bn because the Government “mismanaged” its superfast broadband.