Voices

If you pay £6 to go to Prague on RyanAir, what do you expect?

Fibre-optic cables - the way to super-fast broadband

Ofcom proposes changes to superfast broadband to promote competition

New regulations would make it easier and cheaper for consumers to switch between providers

Visitors to Thorpe Park are urged to try win prizes

The unfair fairground: Thorpe Park games 'are rigged to reduce wins'

TV undercover team claims distraction and ball-switching tricks were used

Some payday lender customers rack up debts with several firms

Payday lending advertising faces ban under hard-hitting new rules

Payday lending advertising could be banned under hard-hitting new rules being considered by the new City Watchdog.

A report claims Scotland would lose its six-day postal service

Scotland split 'threatens to raise mobile and post costs'

With 444 days to go before a referendum, the coalition steps up pressure against independence

Stella Creasy: A cap on the cost of credit will curb the loan sharks

It's time to end the myth that there are a few bad apples and recognise that the way the entire industry works is causing problems for millions of British consumers. Legal loan sharks have been able to rack up huge profits on the back of consumers struggling with the rising cost of living and a regulator without teeth, with five years of talk resulting in no action.

Google's mauling over its tax affairs may have contributed to its fall in the rankings

Google slides down brand rankings as tax row takes its toll

Search giant, named as fifth-most desirable brand in 2012, drops 109 places as consumers start to wonder whether it can be evil after all

Media PR giant's spinning success

Edelman has proved there is plenty of money in public relations as UK fee income leapt 26 per cent to £32.4m last year.

VocaLink develops mobile payments app Zapp

Technology which will allow consumers to make payments using their mobile phones is to be developed by the company behind Link cash machines.

Waze was founded in Israel in 2008 and first raised $25 million of funding in 2010 followed by a further $30 million in 2011

Google faces FTC antitrust investigation following Waze acquisition

$1.1bn deal was completed mid-June but may allow search giant to unfairly dominate the market

A cute sense of irritation: What's 'wackaging'? It's when food packaging treats consumers like idiots or children

The vogue for cutesy widdle phwases on the back of products, as pioneered by Innocent Smoothies, isn’t going away. It’s known as ‘wackaging’ – and it’s driving Will Coldwell mad

Editorial: People and profit can get along

Ethical customers can put pressure on conventional firms to raise their sights'
Hotel staff should be treated courteously, something not all guests remember
The Government and the energy regulator, Ofgem, have promised to get to grips with power bills

Savvy Money: We still need more clarity on complex charging for energy

New plans to give a fairer deal to consumers do not go far enough to clear up the confusion

Screenshot courtesy of NeverWet - a superhydrophobic spray

Superhydrophobic spray NeverWet enters US market in a $20 can

Two step spray coating makes fabrics, wood, metals and plastic waterproof

EDF Energy says single unit gas and electricity prices will help consumers compare different tariffs

EDF quick to back single unit gas and electric price

One of the “Big Six” energy suppliers has broken ranks to back proposals for firms to offer a single unit price for gas and electricity. EDF Energy says such a move will help consumers compare different tariffs and identify the cheapest deals.

Arts and Entertainment
Sheeran arrives at the 56th annual Grammy Awards earlier this year
musicYes, that would be Ed Sheeran, according to the BBC
Sport
Rio Ferdinand, Alan Shearer, Alan Hansen and Gary Lineker during Hansen's final broadcast
Sport
News
newsBear sweltering in zoo that reaches temperatures of 40 degrees
Arts and Entertainment
Brendan O'Carroll has brought out his female alter-ego Agnes Brown for Mrs Brown's Boys D'Movie
filmComedy holds its place at top of the UK box office
News
Ian Thorpe has thanked his supporters after the athlete said in an interview that he is gay
people
Arts and Entertainment
Professor Kathy Willis will showcase plants from the Royal Botanic Gardens at Kew
radioPlants: From Roots to Riches has been two years in the making
Arts and Entertainment
TV The follow-up documentary that has got locals worried
Arts and Entertainment
Eminem's daughter Hailie has graduated from high school
music
Arts and Entertainment
Original Netflix series such as Orange Is The New Black are to benefit from a 'substantial' increase in investment
TVHoax announcement had caused outrage
Life and Style
Swimsuit, £245, by Agent Provocateur
fashion

Diving in at the deep end is no excuse for shirking the style stakes

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Iraq crisis: How Saudi Arabia helped Isis take over the north of the country

How Saudi Arabia helped Isis take over northern Iraq

A speech by an ex-MI6 boss hints at a plan going back over a decade. In some areas, being Shia is akin to being a Jew in Nazi Germany, says Patrick Cockburn
The evolution of Andy Serkis: First Gollum, then King Kong - now the actor is swinging through the trees in Dawn of the Planet of the Apes

The evolution of Andy Serkis

First Gollum, then King Kong - now the actor is swinging through the trees in Dawn of the Planet of the Apes
You thought 'Benefits Street' was controversial: Follow-up documentary 'Immigrant Street' has got locals worried

You thought 'Benefits Street' was controversial...

Follow-up documentary 'Immigrant Street' has got locals worried
Refugee children from Central America let down by Washington's high ideals

Refugee children let down by Washington's high ideals

Democrats and Republicans refuse to set aside their differences to cope with the influx of desperate Central Americas, says Rupert Cornwell
Children's books are too white, says Laureate

Children's books are too white, says Laureate

Malorie Blackman appeals for a better ethnic mix of authors and characters and the illustrator Quentin Blake comes to the rescue
Blackest is the new black: Scientists have developed a material so dark that you can't see it...

Blackest is the new black

Scientists have developed a material so dark that you can't see it...
Matthew Barzun: America's diplomatic dude

Matthew Barzun: America's diplomatic dude

The US Ambassador to London holds 'jeans and beer' gigs at his official residence – it's all part of the job, he tells Chris Green
Meet the Quantified Selfers: From heart rates to happiness, there is little this fast-growing, self-tracking community won't monitor

Meet the 'Quantified Selfers'

From heart rates to happiness, there is little this fast-growing, self-tracking community won't monitor
Madani Younis: Five-star reviews are just the opening act for British theatre's first non-white artistic director

Five-star reviews are just the opening act for British theatre's first non-white artistic director

Madani Younis wants the neighbourhood to follow his work as closely as his audiences do
Mrs Brown and her boys: are they having a laugh?

Mrs Brown and her boys: are they having a laugh?

When it comes to national stereotyping, the Irish – among others – know it can pay to play up to outsiders' expectations, says DJ Taylor
Gavin Maxwell's bitter legacy: Was the otter man the wildlife champion he appeared to be?

Otter man Gavin Maxwell's bitter legacy

The aristocrat's eccentric devotion to his pets inspired a generation. But our greatest living nature writer believes his legacy has been quite toxic
Joanna Rowsell: The World Champion cyclist on breaking her collarbone, shattering her teeth - and dealing with alopecia

Joanna Rowsell: 'I wear my wig to look normal'

The World Champion cyclist on breaking her collarbone, shattering her teeth - and dealing with alopecia
Bill Granger recipes: Our chef gives raw ingredients a lift with his quick marinades

Bill Granger's quick and delicious marinades

Our chef's marinades are great for weekend barbecuing, but are also a delicious way of injecting flavour into, and breaking the monotony of, weekday meals
Germany vs Argentina World Cup 2014 preview: Why Brazilians don't love their neighbours Argentina any more

Anyone but Argentina – why Brazilians don’t love their neighbours any more

The hosts will be supporting Germany in today's World Cup final, reports Alex Bellos
The Open 2014: Time again to ask that major question - can Lee Westwood win at last?

The Open 2014

Time again to ask that major question - can Lee Westwood win at last?