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Antony Worrall Thompson

Mark Hix: 'Why I've joined The Independent's campaign for fairer

After working at the top of the restaurant industry for almost two decades, I know that this business as a whole is not without its scams and tricks. But I must say that even I'm surprised – and disappointed – by some of the practices that The Independent's Fair Tips, Fair Pay campaign has exposed. Some of the tipping policies out there are shocking, especially where the management takes more of the service charges than the staff – that's exactly what restaurants should not be doing.